Yulu Bikes Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Nothing at all

Dislikes

Everything. They're trying to run a business with a third class product. Unrealistic timelines, pressure will make your life hell. Upper management just wastes money on their unfruitful travel arrangements.

Likes

1. The freedom to work at your pace as long as you meet the deadline. 2. The people are amazing, readily available to help you and teach you. 3. Learn new things and no barrier to learn.

Dislikes

Due to people working at their own pace, the quality of work is amazing but if you're dependant on someone else for data then expect some delays.

Likes

Nothing

Dislikes

Bias in favor of premier institute guys. The ideas which presented were neglected and ignored but the same ideas presented in the same way were accepted once it was presented by premier institute guys. Also, serious bias and politics in promotion and responsibilities given and also appraisals. No skill based training for professional development, Arrogance at peak with management, immature leads. Highly unorganized setup, lack of proper planning. Very poor logistics for a company in similar field, lower level employees have to take burden for poor decisions by management. Lack of good people management. High attrition even in white collared workers due lack of job satisfaction and poor recognition.

Likes

Passionate team and great to work with. Great work culture and work life balance.

Dislikes

More employee driven learning and engagement practices can be put in place. Being a growth phase startup, better appraisal policies can be put in place.

Likes

Support is given to Bangalore office only and the central team has good visibility & control.

Dislikes

No scope of career growth, politics for growth & promotion, biased for home state people, no work-life balance, they will ask to give support work on festive holidays without paying overtime. zero learning same repeated work and no thining, decisions are made in haywire.