Xplore-Tech Services Senior Customer Service Executive Salaries by 4 Employees

2 - 7 years exp.

₹2 Lakhs - ₹3.1 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

32% less than the average Senior Customer Service Executive Salary in BPO Companies for 2 - 7 years of experience

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Salaries in different departments

Sales & Business Development Senior Customer Service Executive Salary 5 - 7 years exp. (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.4 L/yr
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Customer Success, Service & Operations Senior Customer Service Executive Salary 7 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.6 L/yr

Last Updated: 17 Mar 2023

Companies similar to Xplore-Tech Services for Senior Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
Vcare Call Center Senior Customer Service Executive Salary 1 - 6 years exp. (47 salaries)	₹2.4 L/yr - ₹5 L/yr 57% more	1 job opening
Lycatel BPO Senior Customer Service Executive Salary 2 - 10 years exp. (18 salaries)	₹2.8 L/yr - ₹4.2 L/yr 37% more
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BPO+ Senior Customer Service Executive Salary 2 - 8 years exp. (12 salaries)	₹1 L/yr - ₹5 L/yr 17% more
Athena BPO Senior Customer Service Executive Salary 1 - 10 years exp. (6 salaries)	₹2.3 L/yr - ₹3.7 L/yr 17% more
Imarque Solutions Senior Customer Service Executive Salary 1 - 4 years exp. (5 salaries)	₹1.4 L/yr - ₹2.4 L/yr 23% less
Onkar Infotech Senior Customer Service Executive Salary 4 - 14 years exp. (5 salaries)	₹5.4 L/yr - ₹6 L/yr 123% more
Vishnu Solutions Senior Customer Service Executive Salary 2 - 7 years exp. (3 salaries)	₹1.1 L/yr - ₹2.1 L/yr 42% less
Infosearch BPO Services Senior Customer Service Executive Salary 2 - 7 years exp. (3 salaries)	₹2 L/yr - ₹3.3 L/yr 2% less

Senior Customer Service Executive salary at Xplore-Tech Services ranges between ₹2 Lakhs to ₹3.1 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 4 latest salaries received from various employees of Xplore-Tech Services.

Experience wise Xplore-Tech Services Senior Customer Service Executive salaries

Last Updated: 17 Mar 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2 L/yr - ₹2.5 L/yr
3 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.7 L/yr
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4 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
5 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3 L/yr
6 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
7 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.3 L/yr

View all

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Customer Relationship Manager Salary

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Top skills at Xplore-Tech Services for Senior Customer Service Executive

UK Shift US Shift Telesales outbound Outbound Sales international bpo international call center

Salary related reviews for Xplore-Tech Services

4.8

Rated by 2 employees for salary & benefits

Customer Service Associate in Kolkata

Full Time

Production, Manufacturing & Engineering Department

1.0

• posted on 26 May 2022

1.0

for Salary and Benefits

Likes

On time salary on 1st to 3 rd of the month

Dislikes

No work life balance is there. The shift are just rotational for name and no skill development is there for the employee. There is also lots of politics and the management also doesn't care about our issues . There is no growth.

Salary - Bad

+5 more

Customer Service Associate (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 19 Nov 2023

1.0

for Salary and Benefits

Likes

Only one thing that, if you're a student they'll help you to get your degree by giving CL, and they'll allow to visit college for wfh teams, as long as your manager helps you.

Work-life balance - Excellent

Dislikes

I dislike everything, first no promotion or salary increase. Never ever salary will get increase for 1 rupee, I remember there was an need for TL, because we were working good so manager offered some of us the job not entire team, and we didn't like the profile because no hike and unlimited hours of work. Also I was working from home, at the time of leaving, they tortured me and forced me to visit office for 10 days just to ensure my leaving, just to get my last working day approved, I visit office at 8am then waited there for 11 hrs with my laptop and , manager never give me an update, at the end of the day they asked me to visit again tomorrow. This is the harsh reality.

Salary - Bad

+5 more

Customer Service Associate in Y9, Block EP, Sector 5, Salt Lake, Kolkata, West Bengal, India.

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 Apr 2023

1.0

for Salary and Benefits

Likes

Nothing to like honestly.

Dislikes

...Ghosh from kolkata Saltlake sec -v branch . She is very dengerous also a begger. Not paying last month salary and not setteled pf balance.

Salary - Bad

+6 more

Customer Service Executive in Saltlake Sector V

Contractual

Customer Success, Service & Operations Department

3.0

• posted on 05 Mar 2023

2.0

for Salary and Benefits

Likes

You just get a knowledge and experience as a fresher

Dislikes

Salary timing, there are no work culture, most of the times, the systems are not in good condition, the seniors just exaggerate everything. They do not clear last month salary totally, if you do not continue with them.

Salary - Poor

+4 more

Customer Care Executive in Kolkata

Human Resources Department

1.0

• posted on 06 Apr 2022

1.0

for Salary and Benefits

Likes

Work life balance almost zero,asks to log in even in week offs, salary discrepency is in almost every month without any reason, doesn't share attendance sheet & work sheet, salary issues, increments salary hike is worst part- salary hike happens after 3 months, lowest salary, job satisfaction is not there

Skill development - Good

Dislikes

Salary - Bad
Job security - Bad

+4 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Xplore-Tech Services Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Xplore-Tech Services ?

The average salary of a Senior Customer Service Executive at Xplore-Tech Services in India typically ranges from ₹2.0 Lakhs to ₹3.1 Lakhs per year, depending on experience (from 2 years to 7 years).

The top 10% of Senior Customer Service Executive at Xplore-Tech Services earn more than ₹3.1 Lakhs per year, and the top 1% earn over ₹3.1 Lakhs per year. Senior Customer Service Executive Salaries at Xplore-Tech Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Xplore-Tech Services employees in India.

What is the estimated take home salary of a Senior Customer Service Executive at Xplore-Tech Services in India?

The estimated take-home salary of a Senior Customer Service Executive at Xplore-Tech Services in India typically ranges from ₹17,804 to ₹19,500 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹3.1 Lakhs per year for employees with experience ranging from 2 years to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Xplore-Tech Services. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Senior Customer Service Executive at Xplore-Tech Services ?

To be a Senior Customer Service Executive at Xplore-Tech Services in india, the key skills required include:

- UK Shift
- US Shift
- Telesales
- outbound
- Outbound Sales

These skills are highly valued at Xplore-Tech Services and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Xplore-Tech Services for Senior Customer Service Executive in India?

Onkar Infotech	₹5.4 Lakhs to ₹6.0 Lakhs per year
Vcare Call Center	₹2.4 Lakhs to ₹5.0 Lakhs per year
Lycatel BPO	₹2.8 Lakhs to ₹4.2 Lakhs per year
Athena BPO	₹2.3 Lakhs to ₹3.7 Lakhs per year
BPO+	₹1.0 Lakhs to ₹5.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Xplore-Tech Services, depending on the role and experience level.

What is the salary of a Senior Customer Service Executive in companies similar to Xplore-Tech Services in India?

The salary of a Senior Customer Service Executive at companies similar to Xplore-Tech Services in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Infosearch BPO Services	₹2.0 Lakhs to ₹3.3 Lakhs per year
Imarque Solutions	₹1.4 Lakhs to ₹2.4 Lakhs per year
Vishnu Solutions	₹1.1 Lakhs to ₹2.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Executive at Xplore-Tech Services in India?

The salary growth for a Senior Customer Service Executive at Xplore-Tech Services depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive can expect the following growth trajectory at Xplore-Tech Services:

Experience	Average Salary Range
2 years	₹2.0 Lakhs to ₹2.5 Lakhs per year
3 years	₹2.1 Lakhs to ₹2.7 Lakhs per year
4 years	₹2.2 Lakhs to ₹2.8 Lakhs per year
5 years	₹2.4 Lakhs to ₹3.0 Lakhs per year

and so on.

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Xplore-Tech Services Senior Customer Service Executive Salaries

Xplore-Tech Services Senior Customer Service Executive salary in India ranges between ₹2 Lakhs to ₹3.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Xplore-Tech Services latest salaries received from various employees of Xplore-Tech Services.

Xplore-Tech Services Senior Customer Service Executive salaries in India

Companies similar to Xplore-Tech Services for Senior Customer Service Executive

Latest annual salaries shared by Xplore-Tech Services Senior Customer Service Executive

Experience wise Xplore-Tech Services Senior Customer Service Executive salaries

Similar Designation salaries in Xplore-Tech Services

Top skills at Xplore-Tech Services for Senior Customer Service Executive

Salary related reviews for Xplore-Tech Services

Customer Service Associate in Kolkata

Customer Service Associate (working remotely)

Customer Service Associate in Y9, Block EP, Sector 5, Salt Lake, Kolkata, West Bengal, India.

Customer Service Executive in Saltlake Sector V

Customer Care Executive in Kolkata

Xplore-Tech Services Senior Customer Service Executive Salary FAQs

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