Xplore-Tech Services Customer Support Associate Salaries by 5 Employees

0 - 4 years exp.

₹1.2 Lakh - ₹2 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

51% less than the average Customer Support Associate Salary in BPO Companies for 0 - 4 years of experience

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Last Updated: 7 Mar 2024

Companies similar to Xplore-Tech Services for Customer Support Associate

Company name	Avg Annual Salary	Open Jobs
BPO+ Customer Support Associate Salary 0 - 5 years exp. (9 salaries)	₹2 L/yr - ₹3 L/yr 78% more
Altius Customer Services Customer Support Associate Salary 0 - 4 years exp. (5 salaries)	₹1.9 L/yr - ₹3 L/yr 60% more
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Bharat BPO Services Customer Support Associate Salary 0 - 2 years exp. (5 salaries)	₹1.5 L/yr - ₹3 L/yr 38% more
ARCIS e Services Customer Support Associate Salary 1 - 2 years exp. (4 salaries)	₹1.8 L/yr - ₹2.4 L/yr 44% more
Lycatel BPO Customer Support Associate Salary 0 - 5 years exp. (4 salaries)	₹3.7 L/yr - ₹4 L/yr 183% more
Imarque Solutions Customer Support Associate Salary 1 - 3 years exp. (4 salaries)	₹1.8 L/yr - ₹2.2 L/yr 46% more
Athena BPO Customer Support Associate Salary 1 - 5 years exp. (3 salaries)	₹1.2 L/yr - ₹2 L/yr 24% more
Elcamino Software Customer Support Associate Salary 1 - 6 years exp. (3 salaries)	₹2.8 L/yr - ₹6 L/yr 183% more

Customer Support Associate salary at Xplore-Tech Services ranges between ₹1.2 Lakh to ₹2 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 5 latest salaries received from various employees of Xplore-Tech Services.

Experience wise Xplore-Tech Services Customer Support Associate salaries

Last Updated: 7 Mar 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.2 L/yr - ₹2.9 L/yr
1 year (AmbitionBox Estimate)	₹1.3 L/yr - ₹2 L/yr
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2 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹2.5 L/yr
3 years (AmbitionBox Estimate)	₹1.1 L/yr - ₹1.5 L/yr
4 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹1.2 L/yr

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Customer Relationship Manager Salary

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₹2.3 L/yr - ₹2.9 L/yr

Technical Support Engineer Salary

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₹2.7 L/yr - ₹3.5 L/yr

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₹3.2 L/yr - ₹4.1 L/yr

Top skills at Xplore-Tech Services for Customer Support Associate

Collections

Salary related reviews for Xplore-Tech Services

2.0

Rated by 2 employees for salary & benefits

Customer Service Associate in Kolkata

Full Time

Production, Manufacturing & Engineering Department

1.0

• posted on 26 May 2022

1.0

for Salary and Benefits

Likes

On time salary on 1st to 3 rd of the month

Dislikes

No work life balance is there. The shift are just rotational for name and no skill development is there for the employee. There is also lots of politics and the management also doesn't care about our issues . There is no growth.

Salary - Bad

+5 more

Customer Service Associate (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 19 Nov 2023

1.0

for Salary and Benefits

Likes

Only one thing that, if you're a student they'll help you to get your degree by giving CL, and they'll allow to visit college for wfh teams, as long as your manager helps you.

Work-life balance - Excellent

Dislikes

I dislike everything, first no promotion or salary increase. Never ever salary will get increase for 1 rupee, I remember there was an need for TL, because we were working good so manager offered some of us the job not entire team, and we didn't like the profile because no hike and unlimited hours of work. Also I was working from home, at the time of leaving, they tortured me and forced me to visit office for 10 days just to ensure my leaving, just to get my last working day approved, I visit office at 8am then waited there for 11 hrs with my laptop and , manager never give me an update, at the end of the day they asked me to visit again tomorrow. This is the harsh reality.

Salary - Bad

+5 more

Customer Service Associate in Y9, Block EP, Sector 5, Salt Lake, Kolkata, West Bengal, India.

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 Apr 2023

1.0

for Salary and Benefits

Likes

Nothing to like honestly.

Dislikes

...Ghosh from kolkata Saltlake sec -v branch . She is very dengerous also a begger. Not paying last month salary and not setteled pf balance.

Salary - Bad

+6 more

Customer Service Executive in Saltlake Sector V

Contractual

Customer Success, Service & Operations Department

3.0

• posted on 05 Mar 2023

2.0

for Salary and Benefits

Likes

You just get a knowledge and experience as a fresher

Dislikes

Salary timing, there are no work culture, most of the times, the systems are not in good condition, the seniors just exaggerate everything. They do not clear last month salary totally, if you do not continue with them.

Salary - Poor

+4 more

Customer Care Executive in Kolkata

Human Resources Department

1.0

• posted on 06 Apr 2022

1.0

for Salary and Benefits

Likes

Work life balance almost zero,asks to log in even in week offs, salary discrepency is in almost every month without any reason, doesn't share attendance sheet & work sheet, salary issues, increments salary hike is worst part- salary hike happens after 3 months, lowest salary, job satisfaction is not there

Skill development - Good

Dislikes

Salary - Bad
Job security - Bad

+4 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Xplore-Tech Services Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at Xplore-Tech Services ?

The average salary of a Customer Support Associate at Xplore-Tech Services in India typically ranges from ₹1.2 Lakhs to ₹2.0 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Support Associate at Xplore-Tech Services earn more than ₹2.0 Lakhs per year, and the top 1% earn over ₹2.0 Lakhs per year. Customer Support Associate Salaries at Xplore-Tech Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Xplore-Tech Services employees in India.

What is the estimated take home salary of a Customer Support Associate at Xplore-Tech Services in India?

The estimated take-home salary of a Customer Support Associate at Xplore-Tech Services in India typically ranges from ₹9,361 to ₹10,386 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹2.0 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Xplore-Tech Services. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Support Associate at Xplore-Tech Services ?

Collections is a popular skill required to work as a Customer Support Associate at Xplore-Tech Services.

Which companies offer higher salaries than Xplore-Tech Services for Customer Support Associate in India?

Elcamino Software	₹2.8 Lakhs to ₹6.0 Lakhs per year
Lycatel BPO	₹3.7 Lakhs to ₹4.0 Lakhs per year
BPO+	₹2.0 Lakhs to ₹3.0 Lakhs per year
Altius Customer Services	₹1.9 Lakhs to ₹3.0 Lakhs per year
Imarque Solutions	₹1.8 Lakhs to ₹2.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Xplore-Tech Services, depending on the role and experience level.

What is the salary of a Customer Support Associate in companies similar to Xplore-Tech Services in India?

The salary of a Customer Support Associate at companies similar to Xplore-Tech Services in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

ARCIS e Services	₹1.8 Lakhs to ₹2.4 Lakhs per year
Bharat BPO Services	₹1.5 Lakhs to ₹3.0 Lakhs per year
Athena BPO	₹1.2 Lakhs to ₹2.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Associate at Xplore-Tech Services in India?

The salary growth for a Customer Support Associate at Xplore-Tech Services depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate can expect the following growth trajectory at Xplore-Tech Services:

Experience	Average Salary Range
Fresher	₹1.2 Lakhs to ₹2.9 Lakhs per year
1 year	₹1.3 Lakhs to ₹2.0 Lakhs per year
2 years	₹1.2 Lakhs to ₹2.5 Lakhs per year
3 years	₹1.1 Lakhs to ₹1.5 Lakhs per year

and so on.

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Xplore-Tech Services Customer Support Associate Salaries

Xplore-Tech Services Customer Support Associate salary in India ranges between ₹1.2 Lakh to ₹2 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Xplore-Tech Services latest salaries received from various employees of Xplore-Tech Services.