Xiaomi Service Center Senior Customer Care Officer Salaries by 4 Employees

6 - 11 years exp.

₹1.6 Lakh - ₹2.1 Lakhs

Avg. annual salary

Monthly In-hand Salary

42% less than the average Senior Customer Care Officer Salary for 6 - 11 years of experience

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Last Updated: 11 Feb 2024

Companies similar to Xiaomi Service Center for Senior Customer Care Officer

Company name	Avg Annual Salary	Open Jobs
Mphasis Senior Customer Care Officer Salary 1 - 6 years exp. (17 salaries)	₹2.9 L/yr - ₹5.3 L/yr 125% more
WNS Senior Customer Care Officer Salary 3 - 10 years exp. (5 salaries)	₹4.2 L/yr - ₹5.5 L/yr 168% more
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HSBC Group Senior Customer Care Officer Salary 5 - 12 years exp. (4 salaries)	₹4.2 L/yr - ₹6 L/yr 173% more
Standard Chartered Senior Customer Care Officer Salary 4 - 6 years exp. (3 salaries)	₹2.9 L/yr - ₹30.3 L/yr 610% more
Concentrix Corporation Senior Customer Care Officer Salary 1 - 10 years exp. (36 salaries)	₹1.8 L/yr - ₹6 L/yr 94% more

Senior Customer Care Officer salary at Xiaomi Service Center ranges between ₹1.6 Lakh to ₹2.1 Lakhs per year for employees with experience between 6 years to 11 years. Salary estimates are based on 4 latest salaries received from various employees of Xiaomi Service Center.

Experience wise Xiaomi Service Center Senior Customer Care Officer salaries

Last Updated: 11 Feb 2024

Experience	Avg Annual Salary
6 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹2.1 L/yr
8 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹2.1 L/yr
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10 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹2.1 L/yr
11 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹2.1 L/yr

Similar Designation salaries in Xiaomi Service Center

Customer Care Executive Salary

(5 salaries)

₹1.8 L/yr - ₹2.2 L/yr

Senior Associate Salary

(AmbitionBox Estimate)

₹4.5 L/yr - ₹5.8 L/yr

Customer Service Executive Salary

(4 salaries)

₹1.2 L/yr - ₹2.5 L/yr

Customer Support Executive Salary

(3 salaries)

₹0.7 L/yr - ₹3 L/yr

Team Manager Salary

(AmbitionBox Estimate)

₹0.1 L/yr - ₹0.1 L/yr

Sales Executive Salary

(3 salaries)

₹2.3 L/yr - ₹3 L/yr

Salary related reviews for Xiaomi Service Center

Mobile Technician in Motihari

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 11 Jul 2024

3.0

for Salary and Benefits

Likes

Learning Opportunities: Exposure to the latest technology and devices can be educational and exciting. Skill Development: Enhancing technical skills and problem-solving abilities through hands-on experience. Customer Interaction: Helping customers solve their issues can be rewarding and fulfilling. Team Environment: Working with a team of like-minded individuals can create a positive and supportive work atmosphere. Company Reputation: Being associated with a well-known brand like Xiaomi can be a point of pride and may offer career advancement opportunities.

Skill development - Good

+3 more

Dislikes

High Pressure: Dealing with numerous customers, often with complaints or issues, can be stressful. Monotonous Work: Repetitive tasks, such as handling similar technical problems or paperwork, can become monotonous. Customer Frustration: Handling upset or frustrated customers requires patience and can be emotionally taxing. Technical Challenges: Keeping up with the latest technology and troubleshooting complex issues can be challenging. Work Environment: The work environment might sometimes be crowded or noisy, which can be distracting.

Promotions - Poor

+1 more

Digital Marketing Manager in Mumbai Suburban

Full Time

Marketing & Communication Department

1.0

• posted on 19 May 2023

1.0

for Salary and Benefits

Likes

nothing

Dislikes

very bad experience with mi service center and the phone redmi note 10 pro it has camera issue in only 11 months the front camera does not work at all and after this the phone motherboard also flashes away my phone is in warranty and when i visit the service center they told that it is a technical device we cant do any thing about this its not our fault we will not do any thing take your phone and go the service center is too bad and the services are also bad the mi company is worst at all first the lady sitting on the chair at service center says we will replace it and after some time they call and tell that we cant do any thing. first they commit that it will be replaced and after some time they start blamming us that it is not our fault its technical we cants do anything its a very bad experience with redmi service center and company i will never recommend any one to take redmi phones almost all redmi note 10pro phones are same that front camera is not working

Salary - Bad

+6 more

Manager in Kanpur Nagar

Full Time

Administration & Facilities Department

4.0

• posted on 26 May 2022

4.0

for Salary and Benefits

Likes

Only one thing matters - if you know how to work and master in process so you can chill out over here

Salary - Good

+6 more

Dislikes

They never do anything for internal growth , even if you have a good experience , they never conduct any internal hiring and only hire MBA even they didn't know nothing ..

Mobile Service Engineer in Pathanamthitta

Full Time

Authorization Department

5.0

• posted on 23 Feb 2022

5.0

for Salary and Benefits

Likes

The company politicies to satisfy the needs of customer and do the service as perfect .

Salary - Excellent

+6 more

Dislikes

Nothing about to say the service centre is good it's help me more energetic, flexible, team leader, manager there is no comments for this.

Center Manager Customer Services in Indore

Other Department

5.0

• posted on 20 Apr 2022

4.0

for Salary and Benefits

Likes

management is very good and all supportive for customers

Salary - Good

+6 more

Dislikes

I'm working with mi as center manager but as a third party (iris spectra) so I don't know about what management, career growth salary, and all facility given to his employee of Xiaomi India

see more salary related reviews

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Xiaomi Service Center Senior Customer Care Officer Salary FAQs

What is the salary of Senior Customer Care Officer at Xiaomi Service Center ?

The average salary of a Senior Customer Care Officer at Xiaomi Service Center in India typically ranges from ₹1.6 Lakhs to ₹2.1 Lakhs per year, depending on experience (from 6 years to 11 years).

The top 10% of Senior Customer Care Officer at Xiaomi Service Center earn more than ₹1.8 Lakhs per year, and the top 1% earn over ₹1.8 Lakhs per year. Senior Customer Care Officer Salaries at Xiaomi Service Center can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Xiaomi Service Center employees in India.

What is the estimated take home salary of a Senior Customer Care Officer at Xiaomi Service Center in India?

The estimated take-home salary of a Senior Customer Care Officer at Xiaomi Service Center in India typically ranges from ₹12,309 to ₹13,643 per month. This is based on the average salary range of ₹1.6 Lakhs to ₹2.1 Lakhs per year for employees with experience ranging from 6 years to 11 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Xiaomi Service Center. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Xiaomi Service Center for Senior Customer Care Officer in India?

Standard Chartered	₹2.9 Lakhs to ₹30.3 Lakhs per year
HSBC Group	₹4.2 Lakhs to ₹6.0 Lakhs per year
WNS	₹4.2 Lakhs to ₹5.5 Lakhs per year
Mphasis	₹2.9 Lakhs to ₹5.3 Lakhs per year
Concentrix Corporation	₹1.8 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Xiaomi Service Center, depending on the role and experience level.

How the salary growth look like for a Senior Customer Care Officer at Xiaomi Service Center in India?

The salary growth for a Senior Customer Care Officer at Xiaomi Service Center depends on factors such as experience, performance, and promotions. On average, a Senior Customer Care Officer can expect the following growth trajectory at Xiaomi Service Center:

Experience	Average Salary Range
6 years	₹1.6 Lakhs to ₹2.1 Lakhs per year
8 years	₹1.6 Lakhs to ₹2.1 Lakhs per year
10 years	₹1.6 Lakhs to ₹2.1 Lakhs per year
11 years	₹1.6 Lakhs to ₹2.1 Lakhs per year

and so on.

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Xiaomi Service Center Senior Customer Care Officer Salaries

Xiaomi Service Center Senior Customer Care Officer salary in India ranges between ₹1.6 Lakh to ₹2.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Xiaomi Service Center latest salaries received from various employees of Xiaomi Service Center.