WNS Customer Success Manager salaries in Gurgaon / Gurugram

Likes

My Team mates

Dislikes

Top management only things about profit and loss, they don't care about you. Salary growth is very low, you get promoted but your salary will be low as campare to other associate. HR department work for only Top management. Service not up to the mark Admin and service department not doing there job. Canteen food is not good

Likes

The company transfers or move the person to another process if any process ramps down. They don't do any layoff.

Dislikes

...managers and favouritism, increments and appraisals are too low, they are ready to hire new person and pay them a higher salary instead of giving salary hike according to market standards to an existing employee, unequal dustribution of work

Likes

I got pay on time,Senior staff is so much cooperating.No one is having the attitude of Senior.

Dislikes

We don't get cab or shuttle facility from home,any parties,Tours and Diwali or new year bonus from company side.

Likes

Good work Life balance. Job security is there, If you have good management hierarchy it is an add on to your promotion based on your performance. No extra hours working, one can logout on time.

Dislikes

Salary and benefits not upto the mark. Appraisal are poor even though you perform best.

Likes

Only job security that I liked and getting salary on time

Dislikes

Everything is bad, high pressure, salary increment less than inflation ratio. This company is not good for earning purpose. They are hiring employees with low salary like 4k to 10k basic