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Videocon d2h Customer Agent salaries in India

Annual salary range
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₹1.4 Lakh - ₹1.7 Lakh
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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Last Updated: 1 Jun 2024

Companies similar to Videocon d2h for Customer Agent

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Customer Agent salary at Videocon d2h ranges between ₹1.4 Lakh to ₹1.7 Lakh per year for employees with less than 1 year of experience. Salary estimates are based on 1 latest salaries received from various employees of Videocon d2h.

Similar Designation salaries in Videocon d2h

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Salary related reviews for Videocon d2h

1.0

Rated by 1 employees for salary & benefits

Freelancer

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 20 Jan 2023

1.0
 for  Salary and Benefits

Likes

You can work here (WFH) for even 2 hours/day. Login any time between 7:00am to 2:00pm.

Dislikes

Paystructure is very poor. Make sure you get a hard-copy of pay structure. As they advertise something else while they communicate something else after you clear your interview (3 rounds) that to verbally. They never provide any joining letter or welcome letter even after 25 -30 days. It is purely on incentive basis (per call Rs. 4.30). One cannot take more than 16 calls in an hour. Presently call flow is 4 -5 calls per hour. One has go through gruelling 9 - 10 hr./day training for 18 days. You shall be payed for this training stipend of Rs. 2500 after 90 days subect to 200 calls/month (600 in 90 days) and 100hrs. in 90 days. You also get payed (infra cost/month) Rs. 2000 per month extra if you have 750calls & 100hrs. in a month. CRM is cluttered, not at all user friendly. They do not provide fully functional CRM to candidates till they directly start interaction with customers. If you work 8 hrs. from home, (26 days a month) you shall earn around Rs.5,500 - Rs. 6,400/month (with current call flow rate of 4 -5 per hour). Although they promise that call flow shall increase during IPl season, but what about rest of the months. Team leaders are very rude as if WFH candidates are bonded labourers. They keep on threatening every morning & evening that candidates shall be blocked even for minor mistakes. On the whole very pathetic & horrendous experience with Dish-d2h, customer care agent (inbound).

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Customer Success, Service & Operations Department

4.0
  •  posted on 27 Jun 2022

4.0
 for  Salary and Benefits

Likes

...o easy for fresher and working environment and Team leaders are very supportive. Salary is satisfactory.

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Dislikes

Salary and daily changing working condition are making hurdles in life especially TL unnecessarily change the terms and conditions everyday.

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Sales & Business Development Department

5.0
  •  posted on 09 Jan 2018

3.0
 for  Salary and Benefits

Likes

videocon is a better company to all over india, hear all appliances product have a very good feedback,i am very happy work thish company but hear have a something issue on salary and insensitive paying,2 months latter taken one month salary.i did work with godrej company their have a short experience of salary payment.

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Dislikes

job security very very poor.

Other Department

3.0
  •  posted on 18 Aug 2018

1.0
 for  Salary and Benefits

Likes

the company was excellent and the environment was quite better but the compensation process was terrible,we got salary every time on the 3rd month and while i resigned and desire to know about the FnF they are not responding to me over telephone and e-mail too. Still my 3 month salary is pending even after so many reminder.

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Dislikes

you have to spend money from your pocket & the company will never reimburse the amount except approval,whose value is simple zero.

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Sales & Business Development Department

4.0
  •  posted on 04 May 2018

4.0
 for  Salary and Benefits

Likes

Videocon is a school of consumer durable industry, i have learned a lot in this organization. It teaches you every aspect of business, needless to say that product sells itself all you have to do is push little extra to achieve your goals.

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Dislikes

Salary cycle and the direct involvement of top management with the trade partners which makes us less important in market.

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Videocon d2h Customer Agent Salary FAQs

What is the notice period for Customer Agent at Videocon d2h?
According to AmbitionBox, 100% of the Videocon d2h Customer Agents reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Videocon d2h Customer Agent salary in India ranges between ₹1.4 Lakh to ₹1.7 Lakh. This is an estimate based on latest salaries received from employees of Videocon d2h.