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Vertex Customer Solutions

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3.7

based on 721 Reviews

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Vertex Customer Solutions Salaries in Kochi

based on 13 latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations
Designation Avg Annual Salary Open Jobs

Team Lead Operations

3 - 5 years exp. · Kochi (3 salaries)
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₹3 L/yr - ₹3.2 L/yr

Senior Operations Manager

15 years exp. · Kochi (AmbitionBox Estimate)
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₹7.2 L/yr - ₹9.2 L/yr

Design Engineer

2 years exp. · Kochi (AmbitionBox Estimate)
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₹0.1 L/yr - ₹0.2 L/yr

Deputy Manager Operations

12 years exp. · Kochi (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Business System Analyst

4 years exp. · Kochi (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

Senior CSA

2 years exp. · Kochi (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

SQL Database Administrator

1 year exp. · Kochi (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Associate Manager - HR

8 years exp. · Kochi (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Senior Service Excellence Executive

10 years exp. · Kochi (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.4 L/yr

Sales Staff

2 years exp. · Kochi (AmbitionBox Estimate)
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₹0.1 L/yr - ₹0.2 L/yr

Assistant Manager Trainee

12 years exp. · Kochi (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Last Updated: 4 Aug, 2023

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Salary related reviews for Vertex Customer Solutions

3.4

Rated by 19 employees for salary & benefits

BPO Executive (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 06 Aug 2023
1.0
 for  Salary and Benefits

Likes

they will just make u overtime on daily basis and cut random amount from ur salary and when u complain about this they will say it will come next month but never come and u wanna leave company give instant resigne other wise they will not give ur noticeperiod salary which is one month they will say it will come and after a time they willl stop answering as i havent recived my feb salary till date

read more

Dislikes

even employ care donot respond to employe

  • Salary - Bad
    • +6 more

Customer Service Executive in Viman Nagar

Full Time

 · 

Vodafone cse Department

4.0
  •  posted on 27 Nov 2022
3.0
 for  Salary and Benefits

Likes

A very good profetional and friendly staff and members good atmosphere.Overall salary looks good on paper however a major chunk of the package is given as bonus which is completely in the hands of your reporting manager. For something you have worked the entire year, you get a very small amount and if you plan to leave the company after taking the bonus which is your hard earned money, they ask you to pay the same back.

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  • Skill development - Good

Dislikes

Nothing but the break, Got to learn about House and registration. But didn't get chance to upgrade my skills

  • Promotions - Poor

Team Leader (Nontechnical) in Chennai

Customer Service Department

4.0
  •  posted on 21 Apr 2021
3.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

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  • Skill development - Good
    • +4 more

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

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Quality Analyst in Banjarahills Hyderabad

Quality Assurance Department

4.0
  •  posted on 09 Apr 2021
3.0
 for  Salary and Benefits

Likes

...gement they will help the coworkers I learned so I worked for 5 year's if i get again also I'm ready but salary was less then also I love to work if the same atmosphere

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  • Skill development - Good
    • +4 more

Dislikes

Salary was very very poor I mean very less

Business Associate

Customer Success, Service & Operations Department

4.0
  •  posted on 01 Apr 2019
3.0
 for  Salary and Benefits

Likes

...heir words.they will hurt us too..average experience in vertex.. no incentives..no salary improvement..self learning is more in vertex..

read more
  • Skill development - Excellent
    • +1 more
see more salary related reviews

Vertex Customer Solutions interview questions by designations

Customer Care Executive (2)Voice Process Customer Care Executive (1)Quality Analyst (1)Customer Service Executive (1)
View all 11 interview experiences

Know more about Vertex Customer Solutions Kochi

More about working at Vertex Customer Solutions

Vertex Customer Solutions Salary FAQs

How much does Vertex Customer Solutions pay to its employees?
The average annual salary at Vertex Customer Solutions varies depending on the role, experience, and location. The salary ranges for some popular designations at Vertex Customer Solutions, are as follows:

Team Lead Operations ₹3 Lakhs to ₹3.2 Lakhs per year
Senior Operations Manager ₹7.2 Lakhs to ₹9.2 Lakhs per year
Design Engineer ₹0.1 Lakhs to ₹0.2 Lakhs per year
Deputy Manager Operations ₹3.6 Lakhs to ₹4.6 Lakhs per year

The highest-paying role, Operations Manager, earns between ₹6.1 Lakhs to ₹9.5 Lakhs per year. The top 10% of employees earn more than ₹4.5 Lakhs per year, and the top 1% earn over ₹25 Lakhs per year. Salaries at Vertex Customer Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These salary estimates are based on data from 13 salaries submitted by Vertex Customer Solutions employees. Vertex Customer Solutions is rated 3.4 out of 5 stars by its employees on the salary and benefits parameter.
What is the salary of a fresher at Vertex Customer Solutions in Kochi?
The salary of a fresher at Vertex Customer Solutions in Kochi typically ranges from ₹0.2 Lakh to ₹3 Lakhs per year.This can vary depending on the role, location, and any additional perks or bonuses offered. For example:
Fresher as a Business Associate Salary ₹0.8 Lakhs to ₹3 Lakhs per year
Fresher as a Tele Caller Salary ₹0.2 Lakhs to ₹2.1 Lakhs per year
Fresher as a Customer Care Executive Salary ₹1.2 Lakhs to ₹3.2 Lakhs per year
Fresher as a Customer Service Executive Salary ₹1.4 Lakhs to ₹3 Lakhs per year

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Average annual salary in Vertex Customer Solutions , Kochi is INRunlock blur . Salary estimates are based on 13 Vertex Customer Solutions latest salaries received from various employees of Vertex Customer Solutions.

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