Veena world Customer Success, Service & Operations Department Salaries in Mumbai Suburban

Likes

I liked the way they’ve kept the employees intact. Only bad thing is we’re not being paid

Dislikes

We’re not being paid. 80% team is made to sit at home and no work no pay policy is shoved even though other offices are opened.

Likes

...ught me how to be calm and be patient in no matter what situation comes ahead. The team tour managers is kept on contract basis and no pay rolls which is a backdraw personally but can be adjusted . We are paid handsomely for the chores that we do ,with yearly appraisals of some or the other kind. If one wishes to be a family person who wants to meet family members everyday after work, then tour managers isnt the right position for you. The balance between family and job has to adjusted in here. No doubt, this field that i have chosen has helped me a lot as we have been facing situations practially and going around different states every month which has immensely helped me get matured at an early age.

Dislikes

Well, there are a certain things like i dont get much of personal time for my family or friends. When i say that, i dont mean that they dont allow me to be with my family. But job schedules are such that i have to be away from them on occasions. Secondly, we work on contract basis so there’s always a kind of worry inside us that we can be kicked off anytime.

Likes

The thing is there is nothing to like about the company

Dislikes

Very less salary and the salary is on daily wages the amount for tour manager is 800 per day that also 10% TDS is cut Very slow growth The Tour manager who are the company's puppet gets to be a Tm Company also tells there are not much profit But the company is earning way more profit And the staff gets very low salary and the salary has not increased since 3 years The workload is also way more The TMs always does ragging of Assistant tour managers

Likes

For me, my team members and manager were friendly and approachable. We used to get opportunity to attend regular trainings on various destinations which I liked the most. Management are good people with lots of experience in this field.

Dislikes

Politics within the teams, low salary compared to other organizations, career growth is limited. Good for a fresher to gain some experience.

Likes

The people are good. Same level employees support each other. Management is good and approachable.

Dislikes

No promotion at all. Salary hike is something that’s totally absent. No support during covid times. They just give motivational speeches and nothing else. So many people are on roll but aren’t paid saying there’s no business. Salary is been cut by almost 25% and on the other hand they are also hiring new people with increased salary. Total hypocrites.