Vcare Call Center Senior Customer Service Representative salaries in New Delhi

Likes

There is nothing to like about this unbranded company

Dislikes

...ant to work here then forget about paid and sick leaves. Incompetent Hr They give a lollipop of double salary. Please dont take it. Work invironment is null and promotion are based on favouritism. Please don't work here this is not a right place to build your career.

Likes

Pls don't join this company bcoz they have so many hidden profiles all are related to salary deduction. Employee satisfaction is Zero . There are not a single leave ( EL, CL,SL, Holiday nothing). I have filed a case under labour court for this company bcoz they do mantal harrisment with employees .

Dislikes

Nothing very bed company

Likes

Work culture is good as a Bpo has. Salary on time, overtime pay is on time. Work life balance is on toss being in night shift that too with extra hours of working. Management is helpful HR department is okay.

Dislikes

Extended working hours on the name of process requirements, less leaves get approved even when you apply one month in advance. job security is on toss as no body knows which day client will report any issues either with quality, or certain customer's email against any associate. Transport department running the process.

Likes

...ked with vcare more than 7 years and I was happy working with this organisation. Most important thing is salary which I got on time every month. There is no delay in salary part. Worked with three projects but did not feel any work pressure.

Dislikes

No job security

Likes

Only good thing is that the salary gets credited on time. Very poor management. Worse increment. Beware of the centre manager Kailash. He is a real life fool who has no managerial quality. He lacks the analytical quality and love those who praise him unnecessarily. Similarly beware of Deepak Tiwary, A.M. Domestic division. He is worst than a snake. He will befriend you and shall stab at your back.

Dislikes

Full of politics. No addressing of the issues.