Ups Logistics Senior Customer Service Executive salaries in India

Likes

CTG Package for freshers is too good and major part CTG is basic salary which they provide maximum high which helps to contri to PF more.

Dislikes

Management favouritism while promoting. They will enjoy the parties with company fund but when it comes to budget they layoffs employees saying revenue loss, which is unfair. Also we get hell increment.

Likes

For career growth this place is really good, it has IJP system for internal growth so employees does not have to change his job for promotion.. overall working environment is good team and seniors are supportive..

Dislikes

Increment they is give is very minimum also employees will get hike on basic of their salary not on overall package so the hike u will get is will be less in comparison with other companies.. rest all is good

Likes

Salary on time. Flexible work from home though you must have physical presence for 3 days a week. Good for freshers to kickstart their career.

Dislikes

Managers and above are not technical nor functional. Most of them has literally no idea about what's happening in the application. Hikes and promotions will be a joke. Not much support for upskilling. Most of the days we will have late night calls. Job security is below average.

Likes

Good salary paid correctly every month. very good office location. Leaves are there but even difficulties in taking manager approval. They give free coffee, tea, some benefits you may like, nice new office, very fun events in office.

Dislikes

The work culture, mainly disrespect from manager and HR, any grievance we want to report, they foolish talk, HR not have understanding. Management does not know anything about technology manager working style or what they do on daily basis. There is less recognition I can see or some growth. The HR do lot of verfication checks before joining, we sharing documents multiple times. Monitoring is there, 6 months probation period is there, termination is there, favoritsm is there. There is lot of improvement require for them compare with IT industry. No job security, beware manager will toss you if manager diesntlike you ,he will put you to down,after 15 days ,HR will throw you in 7 days termination notice policy .If you are dont have another offer in hand, it may risk your career.

Likes

Well you will get ton of knowledge out there about operation as well how to handle customs and interactions with foreign countries customers.

Dislikes

Well they hire people on third party pay rolls and still they wait for a vacancy to hire a staff from third party even if she/he have all knowledge of operating system there .