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upGrad Customer Success Manager salaries in India (Updated 2025)

Annual salary range
2 - 8 years exp.
₹5 Lakhs - ₹14.8 Lakhs
Salary of majority employees
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33% less than the average Customer Success Manager Salary in EdTech Companies for 2 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Success Manager Salary
2 - 7 years exp. (6 salaries)
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₹6 L/yr - ₹14.8 L/yr

Sales & Business Development
Customer Success Manager Salary
3 - 8 years exp. (5 salaries)
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₹6 L/yr - ₹10.5 L/yr

Last Updated: 2 Mar 2025

Companies similar to upGrad for Customer Success Manager

Company name Avg Annual Salary Open Jobs
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Simplilearn Customer Success Manager Salary

0 - 8 years exp. (29 salaries)

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₹3.4 L/yr - ₹10.1 L/yr

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1 job opening
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₹8 L/yr - ₹10.6 L/yr

arrow icon 3% more
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₹7.7 L/yr - ₹11.5 L/yr

arrow icon 7% more
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Edureka Customer Success Manager Salary

0 - 10 years exp. (10 salaries)

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₹4.8 L/yr - ₹14.5 L/yr

arrow icon 3% less
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BYJU'S Customer Success Manager Salary

2 - 6 years exp. (48 salaries)

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₹4.8 L/yr - ₹12.5 L/yr

arrow icon 21% less
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LEAD School Customer Success Manager Salary

4 - 12 years exp. (42 salaries)

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₹8.2 L/yr - ₹15 L/yr

arrow icon 28% more
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₹4 L/yr - ₹8.5 L/yr

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₹8.7 L/yr - ₹14 L/yr

arrow icon 28% more
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Unacademy Customer Success Manager Salary

2 - 10 years exp. (11 salaries)

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₹4.5 L/yr - ₹13.4 L/yr

arrow icon 17% more
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Cuemath Customer Success Manager Salary

1 - 11 years exp. (8 salaries)

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₹7 L/yr - ₹12 L/yr

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Planet Spark Customer Success Manager Salary

2 - 7 years exp. (6 salaries)

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₹7.3 L/yr - ₹11 L/yr

arrow icon 7% more
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Skill Lync Customer Success Manager Salary

3 - 8 years exp. (5 salaries)

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₹5.5 L/yr - ₹12.4 L/yr

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Whitehat jr Customer Success Manager Salary

3 - 4 years exp. (5 salaries)

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₹6 L/yr - ₹9.5 L/yr

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NxtWave Customer Success Manager Salary

0 - 4 years exp. (4 salaries)

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₹3.7 L/yr - ₹9.5 L/yr

arrow icon 19% less
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₹8 L/yr - ₹12 L/yr

arrow icon 7% more
Customer Success Manager salary at upGrad ranges between ₹5 Lakhs to ₹14.8 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 18 latest salaries received from various employees of upGrad.

Latest annual salaries shared by upGrad Customer Success Manager

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Experience wise upGrad Customer Success Manager salaries

Last Updated: 2 Mar 2025

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹6 L/yr - ₹15.9 L/yr
3 years  (4 salaries)

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₹3.6 L/yr - ₹10.4 L/yr
4 years  (3 salaries)

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₹5 L/yr - ₹10 L/yr
5 years  (3 salaries)

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₹9 L/yr - ₹13 L/yr
6 years (AmbitionBox Estimate)

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₹9 L/yr - ₹16.3 L/yr
View all

Similar Designation salaries in upGrad

Customer Success Lead Salary
(AmbitionBox Estimate)
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₹11.7 L/yr - ₹15 L/yr
Customer Service Manager Salary
(AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr
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₹9 L/yr - ₹11 L/yr
Client Success Manager Salary
(AmbitionBox Estimate)
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₹9.4 L/yr - ₹12 L/yr
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₹5 L/yr - ₹18 L/yr
Project Manager Salary
(10 salaries)
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₹8 L/yr - ₹15 L/yr
Sales Manager Salary
(88 salaries)
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₹4.5 L/yr - ₹17 L/yr
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₹3.1 L/yr - ₹4.5 L/yr
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₹3.5 L/yr - ₹4.7 L/yr
Deputy Manager Salary
(21 salaries)
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₹4.62 L/yr - ₹8 L/yr

Top skills at upGrad for Customer Success Manager

B2B Cross Selling Client Engagement Account Management Customer Relationship Customer Engagement Sales Relationship Management CRM Customer Satisfaction B2B Sales Interpersonal Skills Software Support Cooking Corporate Sales

Salary related reviews for upGrad

3.6

Rated by 9 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 16 Oct 2023

1.0
 for  Salary and Benefits

Likes

You get salary on time even though salary is the same as last year

Dislikes

No value for good work, all they want is to make money, they disproportionately allow higher management to do no work at all, as a result the company is stagnant with no path breaking product from quite a while. They are always chasing running between different projects trying to package items in a way that get sales number instread of building what market might need. Higher management also doesnt have any vision, all they did was chase targets created on cloud and delivered them on cloud as well with no real ground work, the targets set were so high that people had to go on with dirty tricks to meet the ridiculous targets doesnt bring in any value they enjoy . As someone who has worked across multiple organizations

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Sales & Business Development Department

5.0
  •  posted on 24 May 2023

5.0
 for  Salary and Benefits

Likes

Sales is bit hecitc honestly if we look. But paralley it is as good as other department in terms of employee training part, salary, incentives and other activities, Sales is always challenging so you have to cop up with that but many people join the organization by looking the salary but they cant cop up with the work it demands. So they cam out with harsh words and negative things without interospecting themselves.

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  • Salary - Excellent
  • +6 more

Dislikes

Worklife balance is very less management need to look into that

Full Time

 · 

Sales & Business Development Department

5.0
  •  posted on 22 Jun 2023

5.0
 for  Salary and Benefits

Likes

i love the sales in upgrad. as things are challenging and in the challenge it makes me more excited to work on it and salary is something which is awesome

read more
  • Salary - Excellent
  • +6 more

Dislikes

workload which is high and i guess in sales you are going to meet with this always

Full Time

 · 

Marketing & Communication Department

2.0
  •  posted on 28 Jan 2023

2.0
 for  Salary and Benefits

Likes

Nit much to like apart form timely salary

  • Skill development - Excellent

Dislikes

Organization is in experimental phase with zero sop.Sop are yet to defined and for that organisation is using there employees as an experiment samples . Despite of all the ownership which is being given to you you will still find many restriction while performing them . The middle management works worse here .They themselves are not aware of what to do and how to move forward .They may ask you to do some unexpected things to get the results.If you can survive all ,you may do wonders but the attrition rate is quite high which give the justification for itself .

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  • Salary - Poor
  • +3 more

Full Time

 · 

Sales & Business Development Department

5.0
  •  posted on 22 Jun 2023

5.0
 for  Salary and Benefits

Likes

iT is not that interesting job but yeah many things make it more interesting just like salary, incentives and training and even they provide laptops to the employee who stayed for more than a year

read more
  • Salary - Excellent
  • +6 more

Dislikes

wokrload is too much

see more salary related reviews

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upGrad Customer Success Manager Salary FAQs

What is the salary of Customer Success Manager at upGrad ?
The average salary of a Customer Success Manager at upGrad in India typically ranges from ₹5.0 Lakhs to ₹14.8 Lakhs per year, depending on experience (from 2 years to 8 years).

The top 10% of Customer Success Manager at upGrad earn more than ₹12.2 Lakhs per year, and the top 1% earn over ₹14.8 Lakhs per year. Customer Success Manager Salaries at upGrad can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ upGrad employees in India.
What is the estimated take home salary of a Customer Success Manager at upGrad in India?
The estimated take-home salary of a Customer Success Manager at upGrad in India typically ranges from ₹65,678 to ₹67,355 per month. This is based on the average salary range of ₹5.0 Lakhs to ₹14.8 Lakhs per year for employees with experience ranging from 2 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of upGrad. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Success Manager at upGrad ?
To be a Customer Success Manager at upGrad in india, the key skills required include:

  • - B2B
  • - Cross Selling
  • - Client Engagement
  • - Account Management
  • - Customer Relationship

These skills are highly valued at upGrad and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than upGrad for Customer Success Manager in India?
LEAD School ₹8.2 Lakhs to ₹15.0 Lakhs per year
PowerSchool India ₹8.7 Lakhs to ₹14.0 Lakhs per year
Unacademy ₹4.5 Lakhs to ₹13.4 Lakhs per year
Extramarks Education ₹8.0 Lakhs to ₹12.0 Lakhs per year
Imarticus Learning ₹7.7 Lakhs to ₹11.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by upGrad, depending on the role and experience level.
What is the salary of a Customer Success Manager in companies similar to upGrad in India?
The salary of a Customer Success Manager at companies similar to upGrad in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Planet Spark ₹7.3 Lakhs to ₹11.0 Lakhs per year
Great Learning ₹8.0 Lakhs to ₹10.6 Lakhs per year
Cuemath ₹7.0 Lakhs to ₹12.0 Lakhs per year
Edureka ₹4.8 Lakhs to ₹14.5 Lakhs per year
Skill Lync ₹5.5 Lakhs to ₹12.4 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Success Manager at upGrad in India?
The salary growth for a Customer Success Manager at upGrad depends on factors such as experience, performance, and promotions. On average, a Customer Success Manager can expect the following growth trajectory at upGrad:

Experience Average Salary Range
2 years ₹6.0 Lakhs to ₹15.9 Lakhs per year
3 years ₹3.6 Lakhs to ₹10.4 Lakhs per year
4 years ₹5.0 Lakhs to ₹10.0 Lakhs per year
5 years ₹9.0 Lakhs to ₹13.0 Lakhs per year
and so on.

Tell us how to improve this page.

upGrad Customer Success Manager salary in India ranges between ₹5 Lakhs to ₹14.8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 18 upGrad latest salaries received from various employees of upGrad.