upGrad Customer Success Manager Salaries by 10+ Employees (Updated 2025)

2 - 8 years exp.

₹5 Lakhs - ₹14.8 Lakhs

Salary of majority employees

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32% less than the average Customer Success Manager Salary in EdTech Companies for 2 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Success Manager Salary 2 - 7 years exp. (6 salaries)	Unlock ₹6 L/yr - ₹14.8 L/yr
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Sales & Business Development Customer Success Manager Salary 3 - 8 years exp. (5 salaries)	Unlock ₹6 L/yr - ₹10.5 L/yr

Last Updated: 2 Mar 2025

Companies similar to upGrad for Customer Success Manager

Company name	Avg Annual Salary	Open Jobs
Simplilearn Customer Success Manager Salary 0 - 8 years exp. (29 salaries)	Unlock ₹3.4 L/yr - ₹10.1 L/yr 41% less
Great Learning Customer Success Manager Salary 1 - 7 years exp. (12 salaries)	Unlock ₹8 L/yr - ₹10.6 L/yr 3% more
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Imarticus Learning Customer Success Manager Salary 8 - 10 years exp. (4 salaries)	Unlock ₹7.7 L/yr - ₹11.5 L/yr 7% more
Edureka Customer Success Manager Salary 0 - 10 years exp. (10 salaries)	Unlock ₹4.8 L/yr - ₹14.5 L/yr 3% less
BYJU'S Customer Success Manager Salary 2 - 6 years exp. (48 salaries)	Unlock ₹4.8 L/yr - ₹12.5 L/yr 21% less
LEAD School Customer Success Manager Salary 4 - 12 years exp. (38 salaries)	Unlock ₹8.2 L/yr - ₹15 L/yr 28% more
Next Education India Customer Success Manager Salary 3 - 10 years exp. (12 salaries)	Unlock ₹4 L/yr - ₹8.5 L/yr 29% less
PowerSchool India Customer Success Manager Salary 3 - 7 years exp. (12 salaries)	Unlock ₹8.7 L/yr - ₹14 L/yr 28% more
Unacademy Customer Success Manager Salary 2 - 10 years exp. (11 salaries)	Unlock ₹4.5 L/yr - ₹13.4 L/yr 17% more
Cuemath Customer Success Manager Salary 1 - 9 years exp. (6 salaries)	Unlock ₹8.2 L/yr - ₹12 L/yr 9% more
Planet Spark Customer Success Manager Salary 2 - 7 years exp. (6 salaries)	Unlock ₹7.3 L/yr - ₹11 L/yr 7% more
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Skill Lync Customer Success Manager Salary 3 - 8 years exp. (5 salaries)	Unlock ₹5.5 L/yr - ₹12.4 L/yr 8% less
Whitehat jr Customer Success Manager Salary 3 - 4 years exp. (5 salaries)	Unlock ₹6 L/yr - ₹9.5 L/yr 18% less
NxtWave Customer Success Manager Salary 0 - 4 years exp. (4 salaries)	Unlock ₹3.7 L/yr - ₹9.5 L/yr 19% less
Extramarks Education Customer Success Manager Salary 4 - 5 years exp. (3 salaries)	Unlock ₹8 L/yr - ₹12 L/yr 7% more

Customer Success Manager salary at upGrad ranges between ₹5 Lakhs to ₹14.8 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 18 latest salaries received from various employees of upGrad.

Latest annual salaries shared by upGrad Customer Success Manager

3d ago

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5 years exp.

2w ago

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7 years exp.

1mo ago

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3 years exp.

3mo ago

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4 years exp.

4mo ago

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4 years exp.

6mo ago

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7 years exp.

9mo ago

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2 years exp.

1y ago

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7 years exp.

1y ago

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8 years exp.

1y ago

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5 years exp.

Experience wise upGrad Customer Success Manager salaries

Last Updated: 2 Mar 2025

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	Unlock ₹6 L/yr - ₹15.9 L/yr
3 years (4 salaries)	Unlock ₹3.6 L/yr - ₹10.4 L/yr
Login to view exact salary
4 years (3 salaries)	Unlock ₹5 L/yr - ₹10 L/yr
5 years (3 salaries)	Unlock ₹9 L/yr - ₹13 L/yr
6 years (AmbitionBox Estimate)	Unlock ₹9 L/yr - ₹16.3 L/yr
7 years (4 salaries)	Unlock ₹6 L/yr - ₹14.8 L/yr
8 years (AmbitionBox Estimate)	Unlock ₹3.7 L/yr - ₹10.5 L/yr

View all

Similar Designation salaries in upGrad

Customer Success Lead Salary

(AmbitionBox Estimate)

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₹11.7 L/yr - ₹15 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

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₹3.6 L/yr - ₹4.6 L/yr

Senior Customer Success Manager Salary

(4 salaries)

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Client Success Manager Salary

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Operations Manager Salary

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Sales Manager Salary

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₹4.5 L/yr - ₹17 L/yr

Customer Care Executive Salary

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₹3.1 L/yr - ₹4.5 L/yr

Customer Service Executive Salary

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Deputy Manager Salary

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₹4.62 L/yr - ₹8 L/yr

Top skills at upGrad for Customer Success Manager

B2B Cross Selling Client Engagement Account Management Customer Relationship Customer Engagement Sales Relationship Management CRM Customer Satisfaction B2B Sales Interpersonal Skills Software Support Cooking Corporate Sales

Salary related reviews for upGrad

3.6

Rated by 9 employees for salary & benefits

Team Manager in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 16 Oct 2023

1.0

for Salary and Benefits

Likes

You get salary on time even though salary is the same as last year

Dislikes

No value for good work, all they want is to make money, they disproportionately allow higher management to do no work at all, as a result the company is stagnant with no path breaking product from quite a while. They are always chasing running between different projects trying to package items in a way that get sales number instread of building what market might need. Higher management also doesnt have any vision, all they did was chase targets created on cloud and delivered them on cloud as well with no real ground work, the targets set were so high that people had to go on with dirty tricks to meet the ridiculous targets doesnt bring in any value they enjoy . As someone who has worked across multiple organizations

Salary - Bad

+6 more

Sales Executive in Noida

Full Time

Sales & Business Development Department

5.0

• posted on 24 May 2023

5.0

for Salary and Benefits

Likes

Sales is bit hecitc honestly if we look. But paralley it is as good as other department in terms of employee training part, salary, incentives and other activities, Sales is always challenging so you have to cop up with that but many people join the organization by looking the salary but they cant cop up with the work it demands. So they cam out with harsh words and negative things without interospecting themselves.

Salary - Excellent

+6 more

Dislikes

Worklife balance is very less management need to look into that

Business Development Manager in Mumbai

Full Time

Sales & Business Development Department

5.0

• posted on 22 Jun 2023

5.0

for Salary and Benefits

Likes

i love the sales in upgrad. as things are challenging and in the challenge it makes me more excited to work on it and salary is something which is awesome

Salary - Excellent

+6 more

Dislikes

workload which is high and i guess in sales you are going to meet with this always

Sales Manager in Mumbai

Full Time

Marketing & Communication Department

2.0

• posted on 28 Jan 2023

2.0

for Salary and Benefits

Likes

Nit much to like apart form timely salary

Skill development - Excellent

Dislikes

Organization is in experimental phase with zero sop.Sop are yet to defined and for that organisation is using there employees as an experiment samples . Despite of all the ownership which is being given to you you will still find many restriction while performing them . The middle management works worse here .They themselves are not aware of what to do and how to move forward .They may ask you to do some unexpected things to get the results.If you can survive all ,you may do wonders but the attrition rate is quite high which give the justification for itself .

Salary - Poor

+3 more

Sales Executive in Kolkata

Full Time

Sales & Business Development Department

5.0

• posted on 22 Jun 2023

5.0

for Salary and Benefits

Likes

iT is not that interesting job but yeah many things make it more interesting just like salary, incentives and training and even they provide laptops to the employee who stayed for more than a year

Salary - Excellent

+6 more

Dislikes

wokrload is too much

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upGrad Customer Success Manager Salary FAQs

What is the salary of Customer Success Manager at upGrad?

Customer Success Manager salary at upGrad in India ranges between ₹5.0 Lakhs to ₹14.8 Lakhs for experience between 2 years to 8 years. According to our estimates it is 32% less than the average Customer Success Manager Salary in India. Salary estimates are based on 18 latest salaries received from various employees of upGrad India.

How does the salary of a Customer Success Manager at upGrad India compare with the average salary range for this job?

The average salary of a Customer Success Manager at upGrad is 32% less than the average salary of a Customer Success Manager in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Success Manager at upGrad?

B2B, Cross Selling, Client Engagement, Account Management and Customer Relationship are some of the popular skills required to work as a Customer Success Manager at upGrad India.

Which similar companies are paying more than upGrad to a Customer Success Manager in India?

LEAD School Customer Success Manager Salary - ₹8.2 Lakhs to ₹15.0 Lakhs per year
PowerSchool India Customer Success Manager Salary - ₹8.7 Lakhs to ₹14.0 Lakhs per year
Unacademy Customer Success Manager Salary - ₹4.5 Lakhs to ₹13.4 Lakhs per year
Cuemath Customer Success Manager Salary - ₹8.2 Lakhs to ₹12.0 Lakhs per year
Extramarks Education Customer Success Manager Salary - ₹8.0 Lakhs to ₹12.0 Lakhs per year

What is the salary of a Customer Success Manager in companies similar to upGrad in India?

Imarticus Learning Customer Success Manager Salary - ₹7.7 Lakhs to ₹11.5 Lakhs per year
Planet Spark Customer Success Manager Salary - ₹7.3 Lakhs to ₹11.0 Lakhs per year
Great Learning Customer Success Manager Salary - ₹8.0 Lakhs to ₹10.6 Lakhs per year
Edureka Customer Success Manager Salary - ₹4.8 Lakhs to ₹14.5 Lakhs per year
Skill Lync Customer Success Manager Salary - ₹5.5 Lakhs to ₹12.4 Lakhs per year

What is the estimated take home salary of a Customer Success Manager at upGrad in India?

The estimated take-home salary of a Customer Success Manager at upGrad ranges between ₹65,678 per month to ₹67,355 per month in India. The take-home salary calculation is based on the average upGrad Customer Success Manager salary in India which ranges between ₹5.0 Lakhs to ₹14.8 Lakhs per year for employees with experience between 2 years to 8 years. Check how did we calculate take home salary?

What is the notice period for Customer Success Manager at upGrad?

According to AmbitionBox, 47% of the upGrad Customer Success Managers reported a notice period of 15 days or less, 46% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 15 responses on AmbitionBox in last 2 years.

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upGrad Customer Success Manager salary in India ranges between ₹5 Lakhs to ₹14.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 18 upGrad latest salaries received from various employees of upGrad.