Unacademy Senior Customer Service Associate Salaries by 5 Employees (Updated 2024)

3 - 5 years exp.

₹4.5 Lakhs - ₹6 Lakhs

Low Confidence

Salary of majority employees

69% more than the average Senior Customer Service Associate Salary in EdTech Companies for 3 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Associate Salary 3 - 5 years exp. (4 salaries)	₹4.5 L/yr - ₹6 L/yr
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Finance & Accounting Senior Customer Service Associate Salary 4 years exp. (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.6 L/yr

Last Updated: 15 Mar 2023

Companies similar to Unacademy for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
BYJU'S Senior Customer Service Associate Salary 2 - 4 years exp. (5 salaries)	₹3.5 L/yr - ₹9 L/yr 3% more
Toppr Senior Customer Service Associate Salary 4 - 6 years exp. (3 salaries)	₹2.8 L/yr - ₹5.1 L/yr 25% less
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Scaler Academy Senior Customer Service Associate Salary 6 - 9 years exp. (3 salaries)	₹6.9 L/yr - ₹7.5 L/yr 24% more
Teleperformance Senior Customer Service Associate Salary 0 - 9 years exp. (915 salaries)	₹1.1 L/yr - ₹6 L/yr 39% less
First Source Senior Customer Service Associate Salary 1 - 8 years exp. (914 salaries)	₹1 L/yr - ₹5.6 L/yr 47% less

Senior Customer Service Associate salary at Unacademy ranges between ₹4.5 Lakhs to ₹6 Lakhs per year for employees with experience between 3 years to 5 years. Salary estimates are based on 5 latest salaries received from various employees of Unacademy.

Experience wise Unacademy Senior Customer Service Associate salaries

Last Updated: 15 Mar 2023

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹6 L/yr - ₹6 L/yr
4 years (AmbitionBox Estimate)	₹6 L/yr - ₹6 L/yr
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5 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹6 L/yr

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Salary related reviews for Unacademy

Operations Manager in Chandigarh

Full Time

Marketing & Communication Department

1.0

• posted on 19 Jul 2024

3.0

for Salary and Benefits

Likes

Salary on time. Good infrastructure.

Dislikes

Layoff policy. Company don't care about employees. They just hire during the season of business and once business done they layoff entire staff for next 06 months.Also they try to keep employees on third party rolls so that during layoffs that should not be in their count. Poorest culture in unacademy among all Ed-tech companies.

Quality Analyst (working remotely)

Full Time

Quality Assurance Department

1.0

• posted on 27 Jun 2024

1.0

for Salary and Benefits

Likes

Initially it was good being work from home, but suddenly they told us to join from office.

Dislikes

...read all reviews online, check with existing employees and then take a decision. Company plays with employee career and most importantly always make late salary payments, HR/ Management don't even bother to listen to us Everyone is aggressive towards just one thing, to increase REVENUE but people who are actually working for it day and nigtt even on weekends, sacrificing life, family they are ignored, and what we get is lay off, late payments, no hike, no benefits, no appreciations.

Director in Bangalore / Bengaluru

Full Time

Strategic & Top Management Department

2.0

• posted on 25 Sep 2024

5.0

for Salary and Benefits

Likes

They are the Pay masters. Very aggressive approach. Founders are involved. Startup’s should learn from them. Really aggressive.

Dislikes

No strategy. Always on pilot mode. Highly top to bottom driven company. CEO needs good people to build the company and should be ‘humane’ in approach. Insulting people for your pleasure makes you a small human being.

Senior Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

1.0

• posted on 10 Sep 2024

2.0

for Salary and Benefits

Likes

Cafteria cofee Water filter On time salary. If you consider it as benifit

Dislikes

5 days work from office and weekends work from home felxibility They blame you for each and everything. Doesn't matter if its business team fault design fault sales team fault. Managers way of motivation is that we will fire you. No good tech guyz left in this company. They will switch your tech stack and team randomly and if you say no fired in that moment itself. Joining bonus - never take this. This will ruin your life

Marketing Manager in Chandigarh

Full Time

Marketing & Communication Department

1.0

• posted on 18 Aug 2024

1.0

for Salary and Benefits

Likes

Salary on time only for onroll employees.

Dislikes

Frequent layoffs after admission season over mostly during July to December. No appraisals for employees, poor management for business growth, dictatorship, no funds for vendor payments, off roll employees. Late night meetings till 2:00 AM morning.. Untrained teachers, poor teaching pedagogy.

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Unacademy Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Unacademy?

Senior Customer Service Associate salary at Unacademy in India ranges between ₹4.5 Lakhs to ₹6.0 Lakhs for experience between 3 years to 5 years. According to our estimates it is 69% more than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 5 latest salaries received from various employees of Unacademy India.

How does the salary of a Senior Customer Service Associate at Unacademy India compare with the average salary range for this job?

The average salary of a Senior Customer Service Associate at Unacademy is 69% more than the average salary of a Senior Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Unacademy to a Senior Customer Service Associate in India?

Scaler Academy Senior Customer Service Associate Salary - ₹6.9 Lakhs to ₹7.5 Lakhs per year
BYJU'S Senior Customer Service Associate Salary - ₹3.5 Lakhs to ₹9.0 Lakhs per year

What is the salary of a Senior Customer Service Associate in companies similar to Unacademy in India?

Toppr Senior Customer Service Associate Salary - ₹2.8 Lakhs to ₹5.1 Lakhs per year
Teleperformance Senior Customer Service Associate Salary - ₹1.1 Lakhs to ₹6.0 Lakhs per year
First Source Senior Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.6 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at Unacademy in India?

The estimated take-home salary of a Senior Customer Service Associate at Unacademy ranges between ₹44,073 per month to ₹45,177 per month in India. The take-home salary calculation is based on the average Unacademy Senior Customer Service Associate salary in India which ranges between ₹4.5 Lakhs to ₹6.0 Lakhs per year for employees with experience between 3 years to 5 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at Unacademy?

According to AmbitionBox, 100% of the Unacademy Senior Customer Service Associates reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Unacademy Senior Customer Service Associate Salaries

Unacademy Senior Customer Service Associate salary in India ranges between ₹4.5 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Unacademy latest salaries received from various employees of Unacademy.