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Ujjivan Small Finance Bank

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4.1

based on 5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Ujjivan Small Finance Bank Customer Care Representative salaries in Mumbai

Annual salary range
1 - 5 years exp.
₹2.1 Lakhs - ₹4.5 Lakhs
Salary of majority employees
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15% more than the average Customer Care Representative Salary in Banking Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Care Representative Salary
1 - 4 years exp. (7 salaries)
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₹2.1 L/yr - ₹4.5 L/yr

BFSI, Investments & Trading
Customer Care Representative Salary
5 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹4 L/yr

Last Updated: 15 Dec 2024

Companies similar to Ujjivan Small Finance Bank for Customer Care Representative in Mumbai

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Ujjivan Small Finance Bank Customer Care Representative Salary

1 - 5 years exp. (8 salaries)

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₹2.1 L/yr - ₹4.5 L/yr

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Company name Avg Annual Salary Open Jobs
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₹2.5 L/yr - ₹4 L/yr

arrow icon 13% less
4 job openings
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NCR Voyix Customer Care Representative Salary

3 - 10 years exp. (7 salaries)

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₹2.5 L/yr - ₹4.3 L/yr

arrow icon 13% less
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₹5 L/yr - ₹8 L/yr

arrow icon 57% more
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Nielsen Customer Care Representative Salary

2 - 8 years exp. (4 salaries)

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₹3 L/yr - ₹6 L/yr

arrow icon 11% more
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₹1.7 L/yr - ₹2.4 L/yr

arrow icon 41% less
1 job opening
Customer Care Representative salary at Ujjivan Small Finance Bank ranges between ₹2.1 Lakhs to ₹4.5 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 8 latest salaries received from various employees of Ujjivan Small Finance Bank.

Latest annual salaries shared by Ujjivan Small Finance Bank Customer Care Representative in Mumbai

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Experience wise Ujjivan Small Finance Bank Customer Care Representative salaries in Mumbai

Last Updated: 15 Dec 2024

Experience Avg Annual Salary
1 year  (3 salaries)

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₹2 L/yr - ₹4 L/yr
2 years (AmbitionBox Estimate)

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₹1.5 L/yr - ₹4.5 L/yr
3 years (AmbitionBox Estimate)

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₹1.5 L/yr - ₹4.5 L/yr
4 years (AmbitionBox Estimate)

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₹2 L/yr - ₹4.5 L/yr
5 years (AmbitionBox Estimate)

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₹3 L/yr - ₹6.7 L/yr

Similar Designation salaries in Ujjivan Small Finance Bank

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₹5.18 L/yr - ₹6.85 L/yr

Top skills at Ujjivan Small Finance Bank for Customer Care Representative

Customer Service customer care Customer Retention KYC Customer Experience Mobile Banking Cross Selling Grievance Handling Customer Care Grievance Handling Mobile Banking KYC Customer Service Customer Experience Customer Retention

Salary related reviews for Ujjivan Small Finance Bank

BFSI, Investments & Trading Department

5.0
  •  posted on 29 Jun 2020

4.0
 for  Salary and Benefits

Likes

I was given my salary on time even though I have been at home during lockdown. We are fully supported by the bank. For our safeties we have been providing by gloves masks, senitizer on time and also we are given the immune booster medicine. There are all community people but all have been working as a family and as a bank. I proudly say that I am a part of this bank. The main thing is that this bank not only has changed the life of women customers but also for the female staff. That there can be be place where women can work happily and

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Dislikes

Totally I have no idea what is there to dislike about. As its a dream come true job for me Just a single thing timings are not suitable for a women employee.

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BFSI, Investments & Trading Department

4.0
  •  posted on 23 Aug 2019

3.0
 for  Salary and Benefits

Likes

...gine so caring and ts like a dream come true job for a female candidate like me. But salary is not as good according to the job or work. The environment does not allow us to think about another place, just for salary one who is needy has to think.

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Dislikes

When I joined it was an amazing place to work with, now day to day the environment of work place is beig changed like other PS banks, targets targets. When there was no pressure the targets were achieved by any tension, but now there is a big change in everything. Also the incentive plans are to be made for every staff, like branch staff. If not necessarily but exceptionally, like if any sales staff is in field the branch staff must be authorised for sales incentives, by approvals.

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Full Time

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BFSI, Investments & Trading Department

2.0
  •  posted on 04 Jan 2023

2.0
 for  Salary and Benefits

Likes

Salary on 25th. Employment engagement is very good.

Dislikes

Work on holiday sales team & branch team 2nd & 4th saturday. No comp off. Comp off is credited in your leave balance but supervisor above BM role is not provided. 10 days mandatory leave provide by supervisor above if providing then only 5 to 6days. Work & life balance is very disappointed.

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Full Time

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BFSI, Investments & Trading Department

5.0
  •  posted on 25 Aug 2022

4.0
 for  Salary and Benefits

Likes

Growing bank.Getting Salary and incentives on time .Good Health insurance and other employee benefit are provided by bank.

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Dislikes

Family and work life balance are difficult to manage as we have to work 2nd and 4th Saturday also .

Full Time

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Other Department

4.0
  •  posted on 16 Sep 2024

3.0
 for  Salary and Benefits

Likes

Job opportunity Skills about field level Ability improving Promotions Share given to staff

Dislikes

Salary for new joining (CRO FIO ) salary is low In the Promotion level higher supervisor will groupism. in this case we can't get new opportunity in ijp level. Only one person take interview Before HR. Department head and vigilance also taken interviews Company culture is good but not follow the supervisors

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Ujjivan Small Finance Bank Customer Care Representative Salary FAQs

What is the salary of Customer Care Representative at Ujjivan Small Finance Bank Mumbai?
Customer Care Representative salary at Ujjivan Small Finance Bank in Mumbai ranges between ₹2.1 Lakhs to ₹4.5 Lakhs for experience between 1 years to 5 years. According to our estimates it is 15% more than the average Customer Care Representative Salary in India. Salary estimates are based on 8 latest salaries received from various employees of Ujjivan Small Finance Bank Mumbai.
How does the salary of a Customer Care Representative at Ujjivan Small Finance Bank Mumbai compare with the average salary range for this job?
The average salary of a Customer Care Representative at Ujjivan Small Finance Bank is 15% more than the average salary of a Customer Care Representative in Mumbai. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Care Representative at Ujjivan Small Finance Bank?
Customer Service, customer care, Customer Retention, KYC and Customer Experience are some of the popular skills required to work as a Customer Care Representative at Ujjivan Small Finance Bank Mumbai.
Which similar companies are paying more than Ujjivan Small Finance Bank to a Customer Care Representative in Mumbai?
  • Hempel Paints Customer Care Representative Salary - ₹5.0 Lakhs to ₹8.0 Lakhs per year
  • Nielsen Customer Care Representative Salary - ₹3.0 Lakhs to ₹6.0 Lakhs per year
What is the salary of a Customer Care Representative in companies similar to Ujjivan Small Finance Bank in Mumbai?
  • NCR Voyix Customer Care Representative Salary - ₹2.5 Lakhs to ₹4.3 Lakhs per year
  • FedEx Express Customer Care Representative Salary - ₹2.5 Lakhs to ₹4.0 Lakhs per year
  • Teleperformance Customer Care Representative Salary - ₹1.7 Lakhs to ₹2.4 Lakhs per year
What is the estimated take home salary of a Customer Care Representative at Ujjivan Small Finance Bank in Mumbai?
The estimated take-home salary of a Customer Care Representative at Ujjivan Small Finance Bank ranges between ₹27,305 per month to ₹28,709 per month in Mumbai. The take-home salary calculation is based on the average Ujjivan Small Finance Bank Customer Care Representative salary in India which ranges between ₹2.1 Lakhs to ₹4.5 Lakhs per year for employees with experience between 1 years to 5 years. Check how did we calculate take home salary?
What is the notice period for Customer Care Representative at Ujjivan Small Finance Bank in Mumbai?
According to AmbitionBox, 100% of the Ujjivan Small Finance Bank Customer Care Representatives in Mumbai reported a notice period of 3 Months.This is based on 4 responses on AmbitionBox in last 2 years.

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Ujjivan Small Finance Bank Customer Care Representative salary in Mumbai ranges between ₹2.1 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 8 Ujjivan Small Finance Bank latest salaries received from various employees of Ujjivan Small Finance Bank.