TTEC India Zonal Customer Service Head salaries in India

Likes

Work culture and supportive environment.

Dislikes

No salary hikes even year, no any US or any of the Indian holiday off are given. Only fixed 2 day week off is given. However this is the only company where you can take many leaves, they do not hesitate to give you leave to go home or support your family. So it is the best part of the company.

Likes

The only good part is that they provide work from home opportunity.

Dislikes

...et, else you will be called and asked to complete target by logging in again. 4. Salary and benefits: Very poor salary structure. Even the incentive structure is also poor. 5. Irresponsible and uncooperative leads and higher authority: Manager and leads don't pickup calls. They don't even respond to messages after seeing it. Manager doesn't know how to manage employees and leaves Overall, if you don't want to join hell, please don't join Ttec.

Likes

I'm not an employee. I was going through interviews only

Dislikes

This company is a monster. They (Mr. Bharat and his HRs) are not upfront about their intentions of "hiring you at the least possible salary". They waste your time conduction interviews and tests, and in the end just before the offer letter is to be issued, they trap you in a situation of "take it or leave it" by changing all the terms and conditions in order to drastically reduce the salary. I was well aware of the company politics that go on within this company, the opposite gender partiality of the male managers in terms of promotions and incentives but I couldn't imagine it was this degraded. I already experienced this all even before joining the company, I can only wonder how filthy it could have been after joining the company. Take my advice, as a fresher who doesn't understand cheap office politics and only intends to work with his best efforts and be rewarded for the same, DON NOT APPLY FOR THIS FRAUD COMPANY.

Likes

To be honest nothing worth appreciating

Dislikes

...cularly within the Gujarati community, which creates an unfair work environment. There is little opportunity for learning or growth, and the salary offered is quite low compared to industry standards. Additionally, I was shocked to learn that they provided an experience letter to an employee who was involved in inappropriate behavior towards female colleagues. This shows a serious lack of accountability. On the other hand, employees who faced issues related to coupon abuse or caste discrimination were not given the same consideration. It feels like casteism is at its peak here. Another major issue is the management style. If you disagree with your manager, Mr. Pratik, they will find a way to push you out, regardless of your past performance. There seems to be a complete absence of ethics; he doesn’t think twice before jeopardizing someone's career. Overall, my experience at TTEC has been extremely negative, and I would not recommend it to anyone.

Likes

On time salary, quick promotion,their is work life balance.

Dislikes

In area of salary hike increment the policy should be more flexible. As increment is a area of opportunities. And yearly increment policy needs to be changed as an employee joining in the month of January will have to wait for 1.5 yrs for his first increment which is very unfair so basically their should be 2 increment cycle or else the increment cycle should be as per joining date.