Trivium Education Services Customer Success, Service & Operations Department Salaries in India

Likes

Flexibility is there. No proper shift timings exist. The early you come the early you can leave office.

Dislikes

...ffice. 4. No study material, support system, certification will be provided. 5. Monthly salary cycle starts from 25th of every month and your salary for respective month will be credited on 15th of next month. 6. The worst and toxic manager Hardeep Singh works in this company who will surely make your life a living hell as time passes. He only expects everyone to become workaholic and devote their whole 24 hours to company work only. He would ask unnecessary and irrelevant question just to approve your work from home request and leave. 7. No growth at all. I've seen people working on the same role for almost 10 years. You can only grow in this company if you say yes to Hardeep singh for almost everything he says and become his puppet. ** PLEASE DON'T JOIN THIS COMPANY AT ALL OTHERWISE YOU'LL REGRET IT ****

Likes

Working at Trivium is really nice. But the salary accrued to me is very less in comparison to what my colleagues get and working equivalent. Also, there is always a feeling of risk of loosing job because of the contractual role hiring. Even after completion of the contractual period or specifically probation, only an extension is given on contract whereas it is very much fine to offer permanent employee position.

Dislikes

Overall the experience is very good. But, sticking contractual employees to contractual position by giving an extension and not offering a permanent role even on completion of the initial contract seems unfair and poses risk to job security.

Likes

Good work environment and culture. Teammates are supportive. They give good salary among all education industries.

Dislikes

... nothing to deslike. But no job security at all. They can leave you at any time. Salary is decent but career growth is slow.

Likes

The salary is on time. Leaves get easily approved.

Dislikes

The list is too long. There’s hardly any scope for growth. Rashi Agarwal is a very self-cantered manager. If you can oil her, be assured of having a peaceful work experience, otherwise she and her TLs will ensure you consider other options. From taking someone as a part of a project to randomly shifting when they deem fine, they make work hardly a good experience! They pay peanuts yet shout time and again that they “pay” for our work! That’s the norm! Also, they expect you to work on holidays for meagre incentive of ₹100 per Chegg ticket! Rashi herself doesn’t know much about the working of the projects and comes to shout at you at the slightest mistake!! TLs have 2 WOs but not the rest of the work force! HR hardly takes note of these discrepancies!!!

Likes

They provide salaries on time and that will be without any deductions. Good work-life balance only if the project is good. Some freelancing opportunities.

Dislikes

...brutal in extracting targets (Mine was Suraj, the worst person in the Company). Don't give salary slips, so, applying for a credit card becomes a hectic task. Whether you can do freelancing or not, it depends on your TL (mine was Suraj, so, he denied always). They hire for simple mathematics but they give advance maths questions and force to do that.