THE NORTHCAP UNIVERSITY Customer Success, Service & Operations Department Salaries in India

Likes

flexible work time

Dislikes

...even one cup of tea is chargeable there.and HR jiveta she is very manipulative .if they decide to terminate you without valid reason and u oppose they willhld ur salary even for the working month.if u will put resignation then also they will hold the salary till the last workin day.also during time ofnotice period they will make u do extra work.job stablity is 0% every month they conduct interview for new hiring at low rates.so pls dont waste ur time in thisuniversity

Likes

You will always busy with a lot of urgent basis work. There is no job security if you are serving for last 3 or 4 years too. They are always searching who can ask less money and replace you.

Dislikes

This is only university charging parking fees too its all staff. I joined in 2014 at 56k and till 2022 after 7th pay commission and all increments today it 64k. So, can easily understand the way of appraisal and increments.

Likes

The company is open to adapting change and work towards imbibing best practices to enhance the teaching and learning qualities. It maintains a high standard in terms of the quality of teaching staff it employs.

Dislikes

The company needs to create an environment of appreciation to motivate employees along with a culture of empowered teams working towards common goals. Leadership requires to be involved more into mentorship and guidance than micro management. Failures need to be handled with objectivity with an approach to resolve root causes.

Likes

I started my career from this university. Campus is superb, Library is beautiful and fully automated. Library has huge collection and have a huge team of 22 people to manage the resources. Whatever technology and resources we use today, we were using 10 to 15 years ago, which even in today’s date people do not know about them. Got a lot to learn here which I miss even today.

Dislikes

In campus, my least favourite thing was management.