TELUS International Philippines Senior Customer Service Representative salaries in New Delhi

Likes

Used to like the culture and the ambience.Good pay as a fresher.

Dislikes

Got a TL who does not give a da*n for his team members.Getting treated like sl*ves and not being valued for our work. Your communication skills does not help you at all.But if you r lucky enough to come by some good customers who will give you good surveys you are saved. Initial days are good and soon enough you will be treated like Tr*sh. No job security at all.You will never know when you will be terminated. For the reason that they can't find a good reason to kick you out, they will make things up to show the client the reason for which they r kicking you out. Met some good people and some worst ones with a inappropriate attitudes.

Likes

This is most terrible company I've ever worked with. Leadership have 0 skills, 0 decision making sense. They do dirty politics within the organization. Put pm unnecessary pressure on teams. Worst working culture. Never work for them if you want some peace in your life.

Dislikes

Culture Working environment Leadership Managers Salary Appraisals Rotational offs which gets change every single week

Likes

Nothing to like about this company , they hire people when they’re in need and after that they fire people,

Dislikes

No Job security and very bad work culture, and the salary is very bad and they don’t even care about their employees

Likes

...to know please don't join telus, it's the worst company running scams and fraud. HR will never support you, you won't get salary on time.toxic work culture. They say it's 5 days working but the management will force you to login 6 days. I guarantee you joining this company will be your biggest mistake you'll ever make. Tanya bansal was my team lead i could say she is good for nothing god knows why these people even exist in this industry.

Dislikes

It's the worst organization to work with. Full of politics, toxic work culture, negativity,no salary on time,no humanity

Likes

*Good salary for freshers *Good office location in Noida,India.

Dislikes

*New Company with most of the process starting fairly recently, so the management that was there from before are actually under qualified and there is less stability. They have a high rate of Hire & Fire policy. *CASES of s**ual harassment on multiple female employees by the Managers as well as by Cab drivers. When complaint was raised the outcome? The employees are fired.I feel this is because this is a new company and they are afraid to get these issues to higher management because they feel the process will be removed. NOT SAFE FOR GIRLS. *There is 2months of notice period if you want to resign, and no new company is going to wait for you 2months to join them. So this ensures it is very difficult for you to find a new job or leave organization. I know ex colleagues who could not continue due to health reasons and provided proper medical documents but they were treated as absconded, not provided experience certificates and are asked to pay the company back upwards of Rs. 12,000. Telus does not care about employees just about keeping the processes safe and their work being done. *The people in high positions are people who were un qualified and joined 3-4 yrs ago as freshers when the company Telus had just taken over Xavient. These team leaders and managers are very unprofessional and there is politics and bias more than other MNC companies in noida. *No food or meals provided, average Cafeteria very far away from main office so not enough time to eat during breaks. Smoking zone is also very far for those who smoke. *HR is not employee centric. *Late night shifts which makes work life balance very bad. *No phones or food or paper or pens allowed inside the floor. *Top management,Trainers,Team leaders and Cab drivers are predators preying on females if they get the opportunity and mostly always get away with it. Advice to Management Any advice given to management or complaints to HR are never followed, It is always Company first instead of Employee whatever anyone says in the organisation.