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Telstra

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4.0

based on 243 Reviews

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Customer Success, Service & Operations

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Telstra Customer Success, Service & Operations Department Salaries in India (Updated 2025)

based on 122 latest salaries
Designation Avg Annual Salary Open Jobs

Scrum Master

14 - 15 years exp. (AmbitionBox Estimate)
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₹31.5 L/yr - ₹39 L/yr

Senior Associate

7 - 8 years exp. (AmbitionBox Estimate)
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₹6.1 L/yr - ₹11.5 L/yr

Learning Development Consultant

13 - 15 years exp. (AmbitionBox Estimate)
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₹14.5 L/yr - ₹18.5 L/yr

Quality Assurance Analyst

6 - 7 years exp. (AmbitionBox Estimate)
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₹7 L/yr - ₹8.9 L/yr

Complaints Manager

5 - 6 years exp. (AmbitionBox Estimate)
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₹6.5 L/yr - ₹8.2 L/yr

Customer Service Team Lead

9 - 10 years exp. (AmbitionBox Estimate)
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₹8.6 L/yr - ₹11 L/yr

Process Support Officer

8 years exp. (AmbitionBox Estimate)
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₹14.6 L/yr - ₹18.7 L/yr

Lead Operator

12 - 13 years exp. (AmbitionBox Estimate)
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₹18 L/yr - ₹23 L/yr

Operations Lead Specialist

10 - 13 years exp. (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Compliance Coordinator

8 years exp. (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

SAP Fico Consultant

7 years exp. (AmbitionBox Estimate)
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₹15.8 L/yr - ₹20.1 L/yr

Senior Operations Manager

14 years exp. (AmbitionBox Estimate)
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₹14.4 L/yr - ₹18.4 L/yr

Quality Analyst

14 years exp. (AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr

Manager Learning & Development

10 years exp. (AmbitionBox Estimate)
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₹14.4 L/yr - ₹18.4 L/yr

Customer Care Executive

2 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Operations Leader

12 years exp. (AmbitionBox Estimate)
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₹30.4 L/yr - ₹38.8 L/yr

IT Lead

8 years exp. (AmbitionBox Estimate)
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₹15.2 L/yr - ₹19.4 L/yr

Business Specialist

9 years exp. (AmbitionBox Estimate)
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₹17.6 L/yr - ₹18.5 L/yr

Business Support Specialist

9 years exp. (AmbitionBox Estimate)
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₹9 L/yr - ₹11.6 L/yr

Operation Assistant

5 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Last Updated: 8 Mar, 2025

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an associate vice president
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I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.
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Salary related reviews for Telstra

4.3

Rated by 23 employees for salary & benefits

Software Testing Engineer in Bangalore / Bengaluru

Full Time

 · 

Information Technology Department

4.0
  •  posted on 01 May 2022
3.0
 for  Salary and Benefits

Likes

Great Policies. Great culture. They care for employee. Good technology to work on. People working here are good. Great work life balance

read more
  • Job security - Excellent
    • +3 more

Dislikes

Work gets boring after some time due to lack of challenge. Compensation is average better than Indian IT MNC but below product company.

read more

Technology Analyst (working remotely)

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 11 Sep 2023
3.0
 for  Salary and Benefits

Likes

Flexible work life Good package/ctc at time of joining

  • Job security - Good
    • +2 more

Dislikes

No regular promotion (not even after 3-5 years on the same role). No market salary standardization. You might end up in a team where no technical work

read more
  • Skill development - Poor
    • +1 more

People Manager in Pune

Information Technology Department

2.0
  •  posted on 10 Aug 2022
5.0
 for  Salary and Benefits

Likes

- Flexible work - Good pay

  • Salary - Excellent
    • +2 more

Dislikes

- Everything driven from Australia, no voice for the India leadership - Too many changes, too frequently - Influential, decision-making roles only in Australia, hardly any in India - Too much importance to vendors like Infosys & Wipro - People managers become resource managers with too many overheads - No travel opportunities to Australia or even within India for employees (vendors get travel opportunities)

read more
  • Promotions - Poor
    • +2 more

Data Engineer in Hyderabad / Secunderabad

Engineering - Hardware & Networks Department

4.0
  •  posted on 28 Feb 2022
3.0
 for  Salary and Benefits

Likes

1. Job security is very high compared to other organizations. 2. Employees are treated with the utmost respect and given full support to learn and grow. 3. Higher management is very considerate and employee-centric. 4. One of the best parts is work-life balance.

read more
  • Skill development - Good
    • +5 more

Dislikes

Nothing I can see to date. Maybe increase in the employee salary as per the market standards.

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Software Engineer in Pune, Banglore

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 13 Jan 2022
5.0
 for  Salary and Benefits

Likes

Overall, it is good company with decent amount of compensation. Type of work and quality of leadership can vary from project to project.

read more
  • Salary - Excellent
    • +4 more

Dislikes

Sometimes, hybrid model where you have to work with vendor's scrum team (like amdocs) can be annoying.

see more salary related reviews

Telstra interview questions by designations

Software Engineer (6)Data Engineer (4)Associate Software Engineer (3)Business Analyst (2)
View all 43 interview experiences
More about working at Telstra

Telstra Salary FAQs

How much does Telstra pay per year?
The average Telstra salary ranges from approximately ₹3.6 Lakhs to ₹4.4 Lakhs per year for a Transport Executive and ₹43 Lakhs to ₹64 Lakhs per year for a Senior Solution Architect. Salary estimates are based on 122 Telstra salaries received from various employees of Telstra. Telstra employees rate the overall salary and benefits package 4.3/5 stars.
What is the highest salary in Telstra?
The highest-paying job at Telstra is a Senior Solution Architect with a salary of ₹43 Lakhs to ₹64 Lakhs per year. The top 10% of employees earn more than ₹42.16 lakhs per year. The top 1% earn more than a whopping ₹75 lakhs per year.
What is the minimum salary in Telstra?
Minimum salary at Telstra depends on the role you are applying for. For Assurance Consultant the minimum salary is ₹4.9 Lakhs to ₹8 Lakhs per year, and for Associate Software Engineer the minimum salary is ₹7 Lakhs to ₹10.1 Lakhs per year and so on.
What is the salary package for freshers in Telstra?
The average salary at Telstra for freshers varies from ₹7 Lakhs to ₹10.1 Lakhs per year for Associate Software Engineer and ₹8 Lakhs to ₹14 Lakhs per year for Software Developer.
What is the notice period at Telstra in Customer Success, Service & Operations Department?
According to AmbitionBox, 33% of the Telstra employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 30% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 117 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Telstra is INRunlock blur . Salary estimates are based on 122 Telstra latest salaries received from various employees of Telstra.

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