Teckvalley India Customer Service Advisor salaries in Kolkata

Likes

Initially gave work from home but they will make you work for 1.5 clients!! They dupe the clients as well as resources

Dislikes

1. No appraisal -they will delay it if client goes then forget about your hike. They will say they are paying you salary and you should be grateful for that. 2. Worst HR Team- They lie when they recruit you and once you have joined they all are very rude and no response and they will cut your salary due to attendance sync issues which may not be your fault. Also, they will not reply 3. Even if you are on 8 hour client the unsaid expectation is to work on 1.5 client (12 hours)so they cheat clients as well as make the resource work for extra hours. No extra pay for all the efforts although they may promise. Their attendance system becomes faulty if you work extra so you will never have any legal proof 4. Team Leads are big pretenders. They will say we cannot do appraisal . They will not take your calls. They will promise help but will disappear or not take calls when you need.them.Seriously dummy managers!! Also, they will put DND whole day saying they go on calls and will make resources do their client work.if you are not a chamcha you will not grow 5. No leaves even if you have a positive leave balance 6. They will ask you to serve notice period of 2 months but if you don't have client they will terminate you within a week without compensation. They make you sign a bond which makes you pay the damages. The Team Leads will harass you so much that you will be frustrated 7. Beware of their clients.....you will not grow professionally the clients will harass you and so will the Team Leads. No matter how bad the client they will always say performance issues and harass you 8. Do not believe the positive reviews they ask the remaining employees to write them

Likes

Nothing apart from I learned new things.

Dislikes

Work culture is pathetic. Too much politics. They will always change their statement even after the commitments and you will not be able to do anything because if you will say anything they will through you out from the company by giving one month notice period. NO JOB SECURITY AT ALL. They can through you as per their choice.

Likes

I have thoroughly enjoyed my time working at TeckValley India Pvt. Ltd. There are several aspects that I appreciate about the company. Firstly, I value the company culture and the supportive work environment. TeckValley fosters a collaborative atmosphere where individuals are encouraged to share ideas and work together to achieve common goals. This sense of teamwork has greatly contributed to my professional growth and satisfaction. Secondly, I appreciate the opportunities for skill development and career advancement that TeckVally offers. The company provides access to training programs, workshops, and resources that enable employees to enhance their knowledge and stay updated with the latest industry trends. This commitment to continuous learning aligns with my own personal and professional development goals. Moreover, I am impressed by TeckValley's commitment to innovation and its emphasis on leveraging cutting-edge technologies to solve complex problems. Working in such an environment challenges me to think creatively and push boundaries, which I find intellectually stimulating. Overall, my experience at TeckValley India Pvt. Ltd. has been extremely positive. The company's culture, commitment to growth, focus on innovation, and emphasis on work-life balance are the key factors that I appreciate and enjoy about working here."

Dislikes

Nothing.

Likes

Such a pathetic work culture nothing good.

Dislikes

Worst work culture, rubbish management, no ethics no discipline. Burrabazar shops are better to work compared to this horrible organization. Nasty politics and conspiracy against good employees are a common practice. No training or any skills developement initiative from the organization. Worst HR team in Noida and Kolkata. Do not go by the good reviews as they are posted by the spoons of the center head and management.

Likes

Working with highly qualified people

Dislikes

Management trusting on tenured people rather than believing on new employee. Lots of goof ups and politics. The tenured people wants to save thier places by blaming the new one.