Tech Mahindra Senior Customer Support salaries in New Delhi

Likes

I joined Jan 23 2023, April 1st onwards HR declared like Project manager and above will not get Variable component mentioned for 1st quarter but dragged till 3 quarters. In my case wen I have project it's company guidelines no variable and wen we are in bench it's company policy not to pay variable component. No one will be there to guide if any issue happens.

Dislikes

Variable pay component not paid, annual appraisal will be taken but no payment wat ever rating and they are ready to terminate at anytime. Wen joining the company you are great fellow to terminate you are outdated in 1 year.

Likes

Practice Leads & Direct managers are good understanding

Dislikes

No salary hike for 2024 Senior Management Never think about Associates, they always think from cost cut perspective Global BU leaders come and talks in Townhall meeting but in real nothing happens Can't see a positive change in the company from last 2 years

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing

Likes

Only Hinjewadi Campus.

Dislikes

... to understand the requirements from customer and unnecessary recruiting people. If your traveling for office work expenses whatever you spend no guaranty company will pay such a full policy.

Likes

Work life balance , can easily finish work and enjoy rest of time with family . Have lots of project so that even on bench can get project . People are friendly.

Dislikes

Compensation wise not UPTO the mark. Whatever you get at entry is the best , appraisal cycle not followed, 2-5% hike that too in couple of years .