Tech Mahindra Customer Care Consultant salaries in Kolkata

Likes

...people I worked with and the superiors wen I was in the voice process till 2012. I liked the back office dep tho fixed shift but we worked 12 to 14 hrs without extra pay.. however the team leader has now moved..

Dislikes

I left the organisation because of my team leader who kept harassing me for my medical leave n also HR Christina . I had informed the organisation in April 2015 I need 3mths leave as I had to undergo a surgery in Nov 2015. My team leader used to tell me give a 30days notice n leave. After surgery the company gave me 2.5mths leave but the management need to be consideratw too..

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing

Likes

I was working at noida location. there was very bad condidition of employee TL or AM behaviour like uneducated. there was many employee quit job due that 2 guy. i request to TECH mahindra team please take action for this kind of activity. speciallly noida nsez for bpu process.

Dislikes

they force to over time and not given any extra salary for that time. i m had been very frustated after joining there thats why i quit my job in just 6 months. 1 more thiung there senior employee full of politics mind so please dont trust any one .keep your work only dont share you future goal and you next steps.

Likes

Company culture is good but work life balance not good the work is very worst you can only technical support or technical roles it's good but non it employs work is not good 2days weekend is good

Dislikes

Salary, timings, appraisal

Likes

I work in a customer service department and it's a chat process. In my process, we can do work from home if can't come to the office due to any reason or in any emergency. I will say there is flexibility in my process.

Dislikes

The salary isn't good. They tell you a particular amount, your in-hand salary, but that's not true. The variable amount is included there, and in hand, the salary is less than you were told. Now, you have to meet targets to earn your money. Let's assume you complete your targets, then there will be a test every month; if you fail that, forget the money which they are giving you as an incentive.