TCS Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru (Updated 2025)

Likes

Job security and on time salary.

Dislikes

TCS being a brand does not treat their employees well, do not value their employees. Does not give ear to their employees. A rubbish and emotionless place. A torture house, A big trap !! On 15th Jan 25, a 24 year old girl lost her life in TCS, Ecity2 BLR campus due to the negligence and carelessness. It took over 45 mins for them to rescue her to the hospital and hospital claimed she was brought dead. Ridiculous Facility, Administration, HR and the leaders. A sad place to work unfortunately !!

Likes

... Tata Group, TCS is known for its stability and focus on employee well-being. 6. Employee Benefits Competitive compensation, health benefits, and opportunities for career advancement. 7. Corporate Social Responsibility (CSR) Active involvement in CSR initiatives, such as education, health, and environmental sustainability programs..

Dislikes

Disliking aspects of working at a company like Tata Consultancy Services (TCS) 1. Salary and Appraisals: Many employees feel that the compensation is lower compared to industry standards, especially for freshers or those in junior roles. Increment percentages are often perceived as modest. 2. Limited Growth for Niche Skills: Some employees express concerns about the lack of opportunities to work on cutting-edge technologies or niche skills due to the nature of the projects. 3. Work-Life Balance: Depending on the project and client demands, maintaining work-life balance can be challenging. Long hours or high workloads may arise during critical phases. 4. Bureaucracy and Hierarchy: As a large organization, decision-making processes might feel slow and overly hierarchical to some employees. 5. Onsite Opportunities: The allocation of onsite roles can be highly competitive and dependent on project requirements, leading to dissatisfaction among those seeking international exposure. 6. Skill Utilization: Employees sometimes report being allocated to roles or projects that do not match their skill set, leading to stagnation or lack of job satisfaction. 7. Training Quality: While TCS offers extensive training programs, some employees feel these are too generic or insufficiently aligned with the latest industry trends. These issues aren't universal and vary greatly depending on the individual, the team, and the project. Many employees also appreciate TCS's job stability, reputation, and learning opportunities.

Likes

The work-life balance and job security are the only 2 things

Dislikes

Projects are 90% support which will take you nowhere. Salary is way less than market standards. Although you can learn a lot you cannot use it as the certifications are either from Udemy or Linkedin Learning which no one takes into consideration, then comes the point if you want to go to development you will not be able to do so as all they want is experienced candidates. Once benched you have to report every day to RMG no matter how far you live or whatever reasons you have they will not listen. I will strongly suggest not to join its just ruining your career.

Likes

Role based organization is a good culture than based on your education or experience

Dislikes

TCS doesn’t pay the basic pay as per the industry standard or as per government guidelines. Also TCS leadership doesn’t worry or speak about employees wellbeing. You may observe any of their quarterly results conversation, they never speak about providing good facilities to their employees. They don’t even give a good workspace for people to work peacefully.

Likes

NOTHING!

Dislikes

...ll definitely take the life out of you if you go for a 15 mins uninformed break. Officially we log 9 hours shift in timesheet, but we work for 12-15 hours and no one xtra pay for additional hours.