Tata nexarc Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram

Likes

Weekoff Salary Insurance policy

Dislikes

No job security,shocking from Tata group perspective No motivation and learning They feel you like you are not part of the company Managers with no understanding of B2B We feel unsecured about the job Partiality No promotion and career growth

Likes

Salary on time 5 days working

Dislikes

Too much politics. Managers always do favoritism. Just because of this favoritism they are forcefully shifting operations or customer suceess employees role or cluster Delivery managers employees to the Steel sales without their consent. If you will deny for it they will ask you to leave the organisation. At that moment HR will also deny to help you out. Company don't have any strong product or vision. Senior Management or city manager & Regional level Managers employees are just enjoying their paid holidays here without any work. They are just busy in doing favoritism for their favorite employees. I will not recommend to join here. For customer success roles they hire for support team but suddenly ask you to do 25 per day physical cold calls on the market and generate leads for sales. They don't have any defined SLA and KPI. Also not sure about the future of the Company. I will strongly recommend you guys please don't join this company if you don't have any experience in buttering the managers and their licking..

Likes

Paid Salary on time.

Dislikes

It does not provide you job security. After a year of joining they asked 95% of the employees to leave as their business model was changing. And they did not take genuine and transparent efforts to place the employees in other TGCs. Not sure if they again change their business needs & layoff the rest 5% employees also. Will not recommend it. Rather go for other better start-ups atleast they give you job security and satisfaction.

Likes

Policies are good. work life balance and salary structure, perks are good.

Dislikes

Management is confused on the way forward. There are too many trial and errors. Layoffs are very common and one could get sacked within 6 months of getting hired. The coordination between business and central team needs strengthening.

Likes

Salary and benefits of being of being part of the Tata Group

Dislikes

The most non-Tata company ever. They reinvent the business model every quarter. Have no vision whatsoever for the business. Roles change as per their whimsies. Everyone works for their personal gains. No one cares about the org as a whole. Would highly recommend to stay away if you love your mental health and your career. Each and everyone is looking out for a job. They have asked huge of amount of workforce to resign.