Tata Communications Senior Manager Customer Service salaries in India

Likes

Internal job postings and lateral movement opportunities

Dislikes

...unt in anticipation of some automation efficiencies that are yet to be achieved. Salary range is on lower side as compared to peer companies and increments are pathetic.

Likes

Hybrid work Work life balance Network business is safe bet Sales vertical is better among all others

Dislikes

Culture Uncertainty on the new business model other then network Variable pay is a gimmick Only 10% receive 100% variable pay in sales/business development role. Account allocation is biased.

Likes

...lways giving one statement we will see after Six month as per your performance.. N after six they say your performance is not good n their no budget to give you hike in salary. I worked for 8 years in Tata..

Dislikes

Worst manager rewati porwar in Tata communications. Doing partiality. Casual talk, Castisum, male Dominating, aggression. Partiality.

Likes

Salary received on time. usually its received at the end of the month.

Dislikes

Initiallly Tata communication was very good for work life but now a days management is changed. Currently people are not able to manage work life balance due to work load. recently Tata comm has formed separate entity call novamesh and forcefully pushed cybersecurity department to novamesh entity. Now management is pushing to rollout 6 day working pattern. Also from customer side there is push to be available for 24*7.

Likes

Apart from Brand, this company is nothing like the earlier Tata's

Dislikes

...defines your increment and promotion 2) No peer to peer respect in same group . 3) No notable recognition in teams 4) 4% to 8% hikes on lower base salary 5) Head of Solutions - was not an engineer, Head of Sales (B2B complex solutions) - is not an engineer. 6) Mostly Babu people from Bihar (Not being racist, just observation) 7) Review's 3 days a week, don't know when should one work 8) No stable products. Wish the brand took cognizance of their market acceptability. 9) Customers chasing the teams for giving results, not the other way around.