Tata Communications Senior Manager Customer Service salaries in India

Likes

Apart from Brand, this company is nothing like the earlier Tata's

Dislikes

...defines your increment and promotion 2) No peer to peer respect in same group . 3) No notable recognition in teams 4) 4% to 8% hikes on lower base salary 5) Head of Solutions - was not an engineer, Head of Sales (B2B complex solutions) - is not an engineer. 6) Mostly Babu people from Bihar (Not being racist, just observation) 7) Review's 3 days a week, don't know when should one work 8) No stable products. Wish the brand took cognizance of their market acceptability. 9) Customers chasing the teams for giving results, not the other way around.

Likes

Good number of leaves. Flexible timings. Freedom in all aspects of work.

Dislikes

...chances of ending up in a toxic team (Team members trashing other members work). Pay gets normalized eventually, so motivation to go above average is pretty much unnecessary.

Likes

Full of politics Micro management Managers will give

Dislikes

Full of politics Micro management Management will give you 0 hike and 0 variable pay I you're not slave to them If you tell anything technical which your manager don't you're done for Such a bad company spoiled many employees life

Likes

Onroll employees work policy and chill environment

Dislikes

...e policy is worst... They don't provide same opportunity to offrole employees... No salary growth. No diwali bonus.

Likes

... making. 2. Long term visibility of work impact and a sense of satisfaction. 3. Work Life balance and salary structure is satisfying. 4. Hybrid work policy is somewhat good to have.

Dislikes

1. Micro management is increasing day by day, due to hiring of non relevant people into senior management, probably based on personal connections. 2. Not all business units are thriving due to poor management and lack of fruitful decision making. 3. Firing people without any specific reason which has put the job security in a serious questionable state.