bpo
Communication Skills
international bpo
international process
Team Leading
Salary related reviews for TaskUs
Senior Associate
(working remotely)
Full Time
·
Customer Success, Service & Operations Department
1.0
• posted on 23 Nov 2023
1.0
for Salary and Benefits
Likes
Only the culture is good rest not good
Dislikes
They don't increase the salary as well they are not providing the salary as per the experience. They treat all equally .freshers and experienced one is same for those.
Production, Manufacturing & Engineering Department
1.0
• posted on 25 Dec 2024
1.0
for Salary and Benefits
Likes
... even if you have to make a fool out of the merchant we are supposed to support. Targets are really high as per the process and they want us to do everything in a salary which I can count on my fingers.
I am not able to understand the policy of this company each and everyone of the Ops leaders are telling me a different thing. I am a slight concerned about my company's managers Sharique and Deepak how the hak they handle there SMO, everytime I am able to see her she would be concern about agents who are not on their chair even though it's there break such a pain.
The job criteria and the salary matches the exact. You got the opportunity of promotion by filling the igps after the 6 months working period. It's literally very impressive work environment. People there is supportive also.
The work life balance if someone expressed there medical concern is high even with the proper documents and doctor consult. They are not listening to it they thought the person infront created the drama for the leaves. Specially in the case of women when she asking suffering from cramps and unable to sit then why the team leader is forcing to hit the tarket and have to sit on the floor not understand much.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Customer Success, Service & Operations Department
2.0
• posted on 01 Jan 2024
2.0
for Salary and Benefits
Likes
The only thing I like is salary on time as other companies
Dislikes
1. Abusive culture
2. Salary deductions, you have to punch breaks on time whatever client have told u, if u miss then there is a salary deduction
3. Unstable process
4. Security guards in this office works like constable in Police station, they will keep on checking the floor and they dont get any time bombs or weapons fróm the floor
5. No changes in shifts, if you are favourite team then only u will get good shifts, otherwise get ready for night shifta for 6-10 months continuously,
6. They promote people with no comm skills, and zero professionalism, so new TL will feel like nawab and only target girls to feel like a king,
7. Even a right HR cannot survive, or Any new Operations Manager
8. If u want to achieve target then u have to lie with your customers because this is what u r being taught indirectly as the process is almost favoring scam activities
9. Something is wrong inside this company, as the more professional and ethical u r, the more they make u feel like left out, and the more abusive and an alchoholic person u r, the more better treatment u will get
THERE ARE N NUMBER OF THINGS I DO NOT WANT TO MENTION HERE
BUT PLEASE DO NOT COME HERE, IF you DO NOT HAVE A cOMPULSION
THANK YOU AND TAKE CARE
Could do better by increasing the percent during annual appraisal. However the appraisal structure is depending on bell curve (which is good) I personally haven't experience anything poor for Taskus