TaskUs Engineer- Customer Support salaries in India

Likes

... even if you have to make a fool out of the merchant we are supposed to support. Targets are really high as per the process and they want us to do everything in a salary which I can count on my fingers.

Dislikes

I am not able to understand the policy of this company each and everyone of the Ops leaders are telling me a different thing. I am a slight concerned about my company's managers Sharique and Deepak how the hak they handle there SMO, everytime I am able to see her she would be concern about agents who are not on their chair even though it's there break such a pain.

Likes

The job criteria and the salary matches the exact. You got the opportunity of promotion by filling the igps after the 6 months working period. It's literally very impressive work environment. People there is supportive also.

Dislikes

The work life balance if someone expressed there medical concern is high even with the proper documents and doctor consult. They are not listening to it they thought the person infront created the drama for the leaves. Specially in the case of women when she asking suffering from cramps and unable to sit then why the team leader is forcing to hit the tarket and have to sit on the floor not understand much.

Likes

The only thing I like is salary on time as other companies

Dislikes

1. Abusive culture 2. Salary deductions, you have to punch breaks on time whatever client have told u, if u miss then there is a salary deduction 3. Unstable process 4. Security guards in this office works like constable in Police station, they will keep on checking the floor and they dont get any time bombs or weapons fróm the floor 5. No changes in shifts, if you are favourite team then only u will get good shifts, otherwise get ready for night shifta for 6-10 months continuously, 6. They promote people with no comm skills, and zero professionalism, so new TL will feel like nawab and only target girls to feel like a king, 7. Even a right HR cannot survive, or Any new Operations Manager 8. If u want to achieve target then u have to lie with your customers because this is what u r being taught indirectly as the process is almost favoring scam activities 9. Something is wrong inside this company, as the more professional and ethical u r, the more they make u feel like left out, and the more abusive and an alchoholic person u r, the more better treatment u will get THERE ARE N NUMBER OF THINGS I DO NOT WANT TO MENTION HERE BUT PLEASE DO NOT COME HERE, IF you DO NOT HAVE A cOMPULSION THANK YOU AND TAKE CARE

Likes

Nothing also they ask to return to office even when the employees targets are met and all kpis are met.

Dislikes

I dislike everything about taskus after working there for 18 months because they eventually pay you very less as per marketing standards and as per the given work

Likes

...ke so. One can actually think of taking retirement from here and not swap jobs. Unless your package is fine.

Dislikes

Could do better by increasing the percent during annual appraisal. However the appraisal structure is depending on bell curve (which is good) I personally haven't experience anything poor for Taskus