Taj Hotels Resorts and Palaces Guest Service Agent salaries in Mumbai

Likes

Just the name!

Dislikes

Toxic work culture. They are just ruined the TATA name l, micro managments,less salary,more working hours,even if u have take ur PL or Off u have to buttering ur manager for it, HR is useless after lot of complain they did not take any action against the manager even for harresment also.

Likes

Nothing to like about this company. Worst company to work for. Women are not safe in this company in Taj lands there were camras found in the ladies washroom and the hr department was begging us to not file a police complaint against them to same their brand image.

Dislikes

...afe here then what's the use of this company, why such a big name a hollow name. Other than this long working hours with no extra pay. Less salary more work, no training just you are put to work straight away.

Likes

My team was the most inspiration for me throughout my working career at The Gateway Taj and The staff was also very supportive we used to have a small party at a fix location for the Best performance of the Staff. That was the best thing for me because we used be more friendly rather than being a staff. I learnt a lot of things from Gateway as it was a new property at Hubli. I went through IDS software I am much more perfect in using the software I learnt about how to handle the Guest softly in all the situations. Comming to my work I believe that I am much more perfect to be a receptionist and I see my self as a FOM after 3 years from now.

Dislikes

... to not be a part of the team for a long period of time was the payment process. They use to make the payments very slow they used to delay a month to issue the salary of previous month. I am earning and even i am struggling to look after my family and even i need to look after the loans which I took according to our necessity. So it was hard for me to continue my team work with the esteem so I decided to move onn with Some other company who really value their staff. Thanks for the love and support provided by the company I say in the end 😊

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2 year before which you cannot resign. On the job training is not given to new joinees

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.