Synchroserve Global Solutions Customer Success, Service & Operations Department Salaries in Hyderabad / Secunderabad

Likes

Management is good. But benefits and compensation like esi, pf they not maintained clearly

Dislikes

I have lost my patience by asking them for my pf amount. Still there is no response. Such a worst hr department

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

This company offers free of cost training and placements under central government scheme ( skill india ) . I would like this company will give up placements to the trained candidates in the best organizations. This is the only reason. But Coming to practically they teach basic information most the trainees learn the skills by using internet. And placements, half of the members loss the opportunities per every batch. Though this fake promises most the unemployed loss their hopes and valuable time of them.

Dislikes

Company concept and idea is good but Improper training Incorrect placements Tie up with leat number of companies (if I will tell straight they don't have tie up with the companies) with this company losing good name in the market