Synchrony Call Quality Analyst Salaries by 7 Employees (Updated 2025)

1 - 10 years exp.

₹3.8 Lakhs - ₹6 Lakhs

Low Confidence

Salary of majority employees

39% more than the average Call Quality Analyst Salary in Financial Services Companies for 1 - 10 years of experience

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Salaries in different departments

Quality Assurance Call Quality Analyst Salary 5 - 6 years exp. (AmbitionBox Estimate)	₹4 L/yr - ₹4.8 L/yr
Customer Success, Service & Operations Call Quality Analyst Salary 2 years exp. (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.2 L/yr
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Research & Development Call Quality Analyst Salary 1 year exp. (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.5 L/yr
Risk Management & Compliance Call Quality Analyst Salary 10 years exp. (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.6 L/yr

Last Updated: 17 Mar 2023

Companies similar to Synchrony for Call Quality Analyst

Company name	Avg Annual Salary	Open Jobs
Teleperformance Call Quality Analyst Salary 1 - 5 years exp. (11 salaries)	₹2.1 L/yr - ₹4.5 L/yr 35% less
Mellon Technologies Call Quality Analyst Salary 0 - 4 years exp. (8 salaries)	₹1 L/yr - ₹2 L/yr 61% less
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Startek Call Quality Analyst Salary 1 - 12 years exp. (7 salaries)	₹1.7 L/yr - ₹3 L/yr 44% less
HDFC Bank Call Quality Analyst Salary 2 - 5 years exp. (6 salaries)	₹2.8 L/yr - ₹4 L/yr 24% less
Cogent E Services Call Quality Analyst Salary 0 - 7 years exp. (6 salaries)	₹2.7 L/yr - ₹3.5 L/yr 35% less

Call Quality Analyst salary at Synchrony ranges between ₹3.8 Lakhs to ₹6 Lakhs per year for employees with experience between 1 year to 10 years. Salary estimates are based on 7 latest salaries received from various employees of Synchrony.

Experience wise Synchrony Call Quality Analyst salaries

Last Updated: 17 Mar 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹1.7 L/yr - ₹5 L/yr
2 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹7.7 L/yr
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3 years (AmbitionBox Estimate)	₹4 L/yr - ₹5.1 L/yr
4 years (AmbitionBox Estimate)	₹4.1 L/yr - ₹5.2 L/yr
5 years (3 salaries)	₹4.3 L/yr - ₹5 L/yr
6 years (AmbitionBox Estimate)	₹4 L/yr - ₹8.7 L/yr
7 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.7 L/yr
8 years (AmbitionBox Estimate)	₹4.6 L/yr - ₹5.9 L/yr
9 years (AmbitionBox Estimate)	₹4.7 L/yr - ₹6 L/yr
10 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹6 L/yr

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Deputy Manager Salary

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Salary related reviews for Synchrony

2.9

Rated by 2 employees for salary & benefits

Senior Quality Analyst in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

4.0

• posted on 08 Mar 2022

1.0

for Salary and Benefits

Likes

Very less pay. You are forced to take calls even you move into other role. Pay is very very less. You can expect hike only upto 6% even you are excellant performer. Leaves are a big headache. You will have sufficient leave balance but no slots as usual to get approved. Pay is very very less across. You will get gifts quaterly and other occasions which they say that they are doing so much for employees. If pay slab is increased people will come forward to work and people will refer others.

Job security - Good

+1 more

Dislikes

Pay is very less. Only 3k per month hike you get every year. Hardly 30to 32k increase you get as yearly hike.

Salary - Bad

Customer Solution Representative 2 in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 18 Apr 2023

3.0

for Salary and Benefits

Likes

Synchrony provides the best environment for a fresher to start their career. They also provide all facilities for their employees and take great consideration for their benefit.

Job security - Excellent

+3 more

Dislikes

The salary, as they don't provide incentives or bonuses for employees who would do well compared to others

Senior Customer Service Representative in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 28 Sep 2022

4.0

for Salary and Benefits

Likes

Synchrony financials is a great place to work . I have worked with the most kind and professional team . Mentors are very supportive. Synchrony cares about thier employees That's what it makes the company a great place to work.

Salary - Good

+5 more

Dislikes

Unseen Politics . Leave policies Salary hike

Senior Customer Service Representative (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 08 Nov 2023

5.0

for Salary and Benefits

Likes

One of the best company in my whole career, company provides WFH for lifetime, we can balance both work and life, company provides benefits like insurance, team outings for every quarter. Managers are very friendly and approachable.

Salary - Excellent

+5 more

Dislikes

One thing I don't like is, one synchrony policy, increases in salary is same for everyone, there is no appreciation for hard work, finally at the end of the year increase in salary is same for hard worker and employees who are in corrective.

Customer Service Representative (working remotely)

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 05 Sep 2024

5.0

for Salary and Benefits

Likes

Salary , appraisals, are only good and we can like something here

Salary - Excellent

+2 more

Dislikes

Work life and managers are heartless on floor. We do not have something which can satisfy for ourself being in this job. Earlier days, everything went well. However, Later days it been it’s a burden day by day working here

Skill development - Poor

+2 more

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AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Synchrony Call Quality Analyst Salary FAQs

What is the salary of Call Quality Analyst at Synchrony?

Call Quality Analyst salary at Synchrony in India ranges between ₹3.8 Lakhs to ₹6.0 Lakhs for experience between 1 years to 10 years. According to our estimates it is 39% more than the average Call Quality Analyst Salary in India. Salary estimates are based on 7 latest salaries received from various employees of Synchrony India.

How does the salary of a Call Quality Analyst at Synchrony India compare with the average salary range for this job?

The average salary of a Call Quality Analyst at Synchrony is 39% more than the average salary of a Call Quality Analyst in India. To know exact salary insights, login to view.

What is the salary of a Call Quality Analyst in companies similar to Synchrony in India?

HDFC Bank Call Quality Analyst Salary - ₹2.8 Lakhs to ₹4.0 Lakhs per year
Cogent E Services Call Quality Analyst Salary - ₹2.7 Lakhs to ₹3.5 Lakhs per year
Teleperformance Call Quality Analyst Salary - ₹2.1 Lakhs to ₹4.5 Lakhs per year
Startek Call Quality Analyst Salary - ₹1.7 Lakhs to ₹3.0 Lakhs per year
Mellon Technologies Call Quality Analyst Salary - ₹1.0 Lakhs to ₹2.0 Lakhs per year

What is the estimated take home salary of a Call Quality Analyst at Synchrony in India?

The estimated take-home salary of a Call Quality Analyst at Synchrony ranges between ₹35,681 per month to ₹36,910 per month in India. The take-home salary calculation is based on the average Synchrony Call Quality Analyst salary in India which ranges between ₹3.8 Lakhs to ₹6.0 Lakhs per year for employees with experience between 1 years to 10 years. Check how did we calculate take home salary?

What is the notice period for Call Quality Analyst at Synchrony?

According to AmbitionBox, 100% of the Synchrony Call Quality Analysts reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Synchrony Call Quality Analyst Salaries

Synchrony Call Quality Analyst salary in India ranges between ₹3.8 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Synchrony latest salaries received from various employees of Synchrony.