Swiggy Customer Success, Service & Operations Department Salaries in New Delhi

Likes

...positions because you'll be having better team and educated people to work with. Salary wise it's better pay at this grade. Job is for starters and to those who were having long gap from their last job.

Dislikes

It's a target based job. The real issue arises that who is your reporting manager and how it works between you two. If you're joining on contract and your manager doesn't like you then your contract will end by putting you PIP even when your other team mates are performing worst then you. In FM you'll not develop any skills apart from Google Sheets and MS Excel and to somewhat extent your communication skills in Hindi. If you're experienced in professional environment then you'll regret by joining this job because there is Zero Professionalism here. Since work load will be huge due to manpower crunch so you'll not be getting any time for work-life balance if you're a genuine workaholic person.

Likes

On time salary, cab facilities, fun activities, learnings, leaves, etc overall my company is best place to work.. I am missing my company.

Dislikes

Only thing I dislike in the office was my team leader Anithavalli Kollabattula. Annoying and irritating person I ever seen before in our company. Apart from her rest everything was super cool.

Likes

Gud package and other benifits but, please read the dislikes tooo

Dislikes

No job security and an employee can be laid off / fired/ forced to quit / forced to resign at any time even when you are on week off or leave,

Likes

Flexibility Employee care during travel. Additional pay on festivals

Dislikes

1) Leaves need to credited in terms of money if not taken. 2) Weekends should be considered as offs . 3) Over planning and less execution

Likes

1) Salary is good 2) Free cab

Dislikes

1) Appraisals. 2) Work schedule is bad. 3) Toxic Managers- they don't come to the office but forces you to. 4) No help from leads and managers, it's very hard to figure out stuff in your own and if you make mistakes they send an escalation. 5) Skip level meets are useless, if someone complains about the manager's, they turn passive aggressive