Sunknowledge Services Process Associate II salaries in Kolkata

Likes

1. Most of the employees are young of age group 21-30 yrs, so you gonna make good friends. 2. Work and company culture is good, but may vary from team to team. In my case, my team, supervisor and manager is really cool and supportive. 3. Office location is great, prime location of Kolkata salt lake sector 5, you can enjoy night life there. 4. Many peoples may worry about night shift mainly girls and there families, but i suggest to take a look at the area before joining it's completely safe, police car was always there and apart from that there are more than 2000 sunknowledge employees working there, Many other companies employees are also doing night shifts there. So it doesn't feel like night actually. There was full of people around you. 5. Cab facility is provided one way only, at night when your shift ends you will avail the cab facility, the cabs are running throughout the city. 6. Saturday and Sunday off, which is a really good thing, you also get the whole day light of monday because your job is at night on monday.

Dislikes

1. Company salary, very very very low salary. 2. Night shifts for long time actually harm your body little by little, after a year you will see results, you may face health problems.

Likes

The only satisfaction an employee will have that the Salary will be credited to their respective accounts on a timely manner.

Dislikes

The company culture is very unhealthy. There is zero opportunity to scale up since the company don't encourage their employees for knowledge enhancement. The company only listens to the feedback been provided by the Team Leads/Assistant Managers/Managers. Whereas there should be equal scope of opportunity to hear from their associates level as the associates are also an integral part of the company. The management should have more empathy towards the employees specially to the associates level staff so that each and every one should get an equal opportunity to grow with the new skill sets to be imparted to the employees via regular training.

Likes

To be honest there is nothing to like. You will get your salary every month, may be that is the one thing that I can mention, but again it is very obvious when you are working you should get paid.

Dislikes

1. Salary: the salary is not only minimal, but there is no certainty when you will get your salary. You will never get your salary at the end of the month or start of the week. They usually give salary on 6th 7th of month, there r also exceptions. Sometimes you may get a mail which states due to some unavoidable situations the salary will be delayed and it can get delayed further till 10th. 2. Appraisal: There is no fixed timing of appraisal. Initially once or twice they even cancelled the appraisal. Nowadays it is happening but still no fixed time when it will took place. They often don't provide appraisal on time and most of the time adjusted the arrear amount each month with your salary. 3. Rules and Regulations: There are rules and regulations but these can be bend as their own will. People and management can re-hire people even those who never given proper resignation, can give promotion to anyone who isn't even qualified, never given IJP and can fire anyone without any proper explanation. Most of the time they don't even deserve it. 4. Company reviews on Ambition box,google: This is the worst part of the company and when I saw this I lost all the respect for them. Every month they ask certain employees to go to Google and ambition box to post their review, give it 5 stars and write good things about the organisation and share those screenshots with the HR and asked people of management to go to those sites and give likes to those comments so that they get featured first, which is the pathetic thing a company can do and every month till now this has been happening. Even someone who is not willing to give review neither good nor bad, they will literally annoy that person everyday and will ask you whether you posted any review or not. It means most of the reviews of the company are fake or manipulated.

Likes

Salary in time Learning

Dislikes

As for my experience I had one of the most toxic SME leading our team. She has been an employee for 8 years yet she was very manipulating, hungry for appreciation, not a team player, instead of guiding us she used to make us do the wrong things which created problem between agents and client and she used to take all the appreciation. Because of her around 10 people left. I tolerated her for for a year and then finally managed took some actions and transfer her under a different manager. The first year was literally hell for me yet I had to stay strong as all I wanted was to learn and grow and not to destroy my zeal of working which she was trying to do. I wish none of the other people had to ever face such a toxic person and I truly request the management to take strict actions and quick actions when you get complains regarding one person from a relative amount for people.

Likes

Only the work and the clients

Dislikes

...are needing any help then you will not get that, neither from management not HR. Salary is also very bad. If you are in good terms with the manager/ operation then you might get any help otherwise they are useless. Managers and team leaders are very biased.