Sumtotal Systems Senior Technical Support Representative salaries in Hyderabad / Secunderabad

Likes

The timings are flexible and the food is free if you have to work night shifts.

Dislikes

...ee welfare. There is no work culture. Its a purely commercial minded management. Very bad salary hikes and almost nil chances of promotion as there is performance appraisal system. Its better to avoid working here.

Likes

Great company to work for. Excellent management and very energetic teams. Lots of opportunities to learn and develop. Perfect job for any PM who wants to solve problems or build great products.

Dislikes

Not a pay master, no options to save taxes. Benefits and perks could be improved.

Likes

...enefits are good. Pure politics especially in Professional services department. You cannot grow career or salary by competing with them. They wont work but as they are relatives/X colleagues of relatives of few leads they will get good hikes/promotions. Even though you work smard you wont get these.

Dislikes

Pure politics...

Likes

1. Company follow the process. 2. Company work life balance is descent 3. Techwise they are pretty updated.

Dislikes

1. India team only works on tech stack in case US teams approves, so in a way India team is just a proxy. 2. Favouritism is there.

Likes

Sumtotal has really good policies like plenty of leaves, work from home for 2 days a month, benefits etc.

Dislikes

Managers need to grow up, they still behave like kids fighting and cheating. Company gives you plenty of leaves but managers dnt approve them.