State Bank of India Cust Service Executive salaries in India

Likes

Job is secured. We get to serve all kind of customers. Employees get huge exposure in whichever field /segment they are working in, great medical benefit, loans at concessional rate.

Dislikes

Age old promotion policy, rigid system, salary is not as per industry standard, lack of proper training, late sitting is rewarded, no facility for working mothers, except for maternity leave, no wfh facility.

Likes

There is nothing significant to write in this section.

Dislikes

...BI is its HR section and due to this, the problems faced by employees get worse. Seniors often resort to verbal personal attacks, humiliate you publicly, decline your bills, stop your salary, etc. They make sure you are ostracized, from others. You are never granted leave. Asking for leave is like asking for parole as if you are incarcerated, and as with parole, your leaves are rejected. They will play mind games and they will stalk you, where you live, where you go, who you are talking to, whether you are leaving the place, and many more. Better not to work here, than get your confidence completely shattered. Hope it helps anybody reading.

Likes

Good Salary and benefits Recognition that comes with working here. Best remuneration at entry level.

Dislikes

Infrastructure is not at par with the industry. Very few chances for learning and skill development Ineffective management. Work life balance is absent Top Down approach of management Grossly Mismanaged at lower levels and unreasonable pressure on frontline staff. Absence of well defined roles for employees and everything is haphazard and makeshift Future is ambiguous Unethical work practices

Likes

There is no work life balance in the bank . Working on holiday without any compensation is regular aspect here. Hr policies are only for namesake

Dislikes

There is no space at all fo work life balance. Officers here work daily for 13 to 14 hours and also work on holiday without getting any compensation

Likes

Very strong and reputed organisation having good opportunity of promotion and appraisal and salary and benefits also matched .

Dislikes

Unmatched strategy creating work loads subsequent to which personal life become stressful and unhealthy.