Top skills at Startek for Customer Support Officer
Customer Handling
Customer Service
Domestic Calling
customer support
Bpo Voice
outbound
voice process
Escalations
Escalation Management
Domestic BPO
customer care
Telesales
Communication Skills
Customer Relationship
bpo
Salary related reviews for Startek
Operations Executive in
Lucknow
Full Time
·
Customer Success, Service & Operations Department
2.0
• posted on 24 Dec 2024
1.0
for Salary and Benefits
Likes
Salary on time is the only benefit
Dislikes
Favouritism
Manager treat to agent as slave or labour scolding on floor
Never see your hardwork
Only support their favourite either they or not
HR is just like a monk
I will prefer plz not come in this company
Salary on time
Good communication with AM
Supportive AM
Dislikes
Company policy was not in place
No proper communication among them self
Suggestion was not taken & implemented
No proper process
No proper Clint response
No preference on weekoffs
People are positive and supporting
Good infrastructure
Acceptable salary
Giving opportunity to maximum no. of people to work
Made you to work under pressure and can easily work in any circumstances or on any role
Preferences are only to be given to dearest people even if the person does not have any skill
Minimal and not satisfactory appraisal and increment to be given
Made you to work for 24*7 hours
Not satisfactory work-life balance
Leaves you with doubtful
Gives you a notice period without any clarity
People manipulate
No privacy is to be given to anonymous feedback
Customer Support Executive in
Kolkata
(working remotely)
Full Time
·
Customer Success, Service & Operations Department
3.0
• posted on 05 Jun 2024
1.0
for Salary and Benefits
Likes
That it gives opportunity of working from home which gives flexible working hours
Dislikes
There is no salary increment no promotion if you get promoted there will be no hike in salaries shift timings are worst and everyday they are making changes in process which makes working really frustrating
...oes to the office to have fun, for fooling around and for shouting here & there.
No transparency about leaves, salary structure, attendance.
It is not #starteklife. It is #toxiclife
What is the notice period for Customer Support Officer at Startek in Bhopal?
According to AmbitionBox, 100% of the Startek Customer Support Officers in Bhopal reported a notice period of 15 days or less.This is based on 2 responses on AmbitionBox in last 2 years.