Standard Chartered Branch Customer Service Manager salaries in India

Likes

Lady employees are safe to work

Dislikes

No hike. No recognition.. lots of partiality about staffs... If u highlight anything respective employee will b targetted and will b punished either by not giving hike or by putting them under PIP... Have undergone much and not voicing out anything to keep myself safe...

Likes

...ry day different shift. High pressure work environment due to high of attrition. Very poor salary and increment.

Dislikes

Worst place to work, poor salary with high politics. Entire hierarchy from top to bottom are double standard at standard chartered. Nothing to like as work balance is worst shifta are keep changing. Every day some or the other leave the organisation hence there is always openings. High attrition and high pressure at work with minimum salary. I give 1* for this worst place. Please think twice before join here.

Likes

Job security Bangalore office is good

Dislikes

1.There is no work life balance 2.Bull work 3.Under Market salary 4.There is no fun activity 5.there will be a stretch/extended support without any pay.. Eg: i will login by 12pm and will logout by 2am.. Started like this after covid and till 2023 feb it is happening 6.short of resource and managing with few staffs 7.Poor retention policy on experienced staff

Likes

That they are a big brand globally and the compensation they provide is the best in the industry.

Dislikes

There are a pot of things but an important one would be that your line manager holds the key to your life and there is no way you can cross them and raise issues with them to any other person in organisation. Very linear and traditional hierarchy structure, for others do have a look at my rating parameters.

Likes

Job security could be one

Dislikes

...lved at al from the 80s ..you are expected not to have a life outside of work. 2-though the pay is nominal..the kind of work is taxing.. most probably around 11 to 13 hours of work per day 3-the management is keen in listening.however you cannot bring changes to these kind worst work culture in the company because it's happening with the knowledge of top level management and they close their eyes ..why ?? They just want the work to get done. 4- The KT (Knowledge Transfer) is an absolute joke .. why? The training is on the job .. however nothing is documented! There is nothing to refer for the operational process that will help someone new to the process to understand how to apply the theory into practice. .whatever name sake training provided is not enough for you to perform.. however youll be judged from day one .you are required to beg for info or training and the other person or trainer with good knowledge however has no time to train because he is burdened with all the work and will start scolding and yelling at you for asking for doubts..your confidence level is gone there itself..and people think it's normal here ! That's the level of audacity they carry 3.even in this covid situation there is no insurance.. Now it's just my experience and my friends..this is not intended to defame the company or any individual.