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3.6

based on 113 Reviews

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Mumbai
Customer Success, Service & Operations

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SMARTe Customer Success, Service & Operations Department Salaries in Mumbai

based on 48 latest salaries
Designation Avg Annual Salary Open Jobs

Verification Analyst

0 - 6 years exp. · Mumbai (6 salaries)
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₹2.5 L/yr - ₹3.5 L/yr

Team Lead

6 - 14 years exp. · Mumbai (5 salaries)
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₹5.2 L/yr - ₹7.2 L/yr

Senior Research Analyst

5 - 6 years exp. · Mumbai (5 salaries)
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₹3 L/yr - ₹3.9 L/yr

Verification Executive

2 - 5 years exp. · Mumbai (4 salaries)
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₹2.9 L/yr - ₹3.1 L/yr

Starting your career? Discover SMARTe fresher salaries in India

Senior Team Leader

7 - 12 years exp. · Mumbai (4 salaries)
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₹6.2 L/yr - ₹9.8 L/yr

Customer Success Manager

14 - 19 years exp. · Mumbai (3 salaries)
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₹12.5 L/yr - ₹15 L/yr

Head Operations

16 - 26 years exp. · Mumbai (AmbitionBox Estimate)
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₹20.8 L/yr - ₹26.6 L/yr

Assistant Manager Operations

10 - 11 years exp. · Mumbai (AmbitionBox Estimate)
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₹7.1 L/yr - ₹9.1 L/yr

Operations Manager

11 - 14 years exp. · Mumbai (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Sales Operations Analyst

4 - 5 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.6 L/yr

Market Research Analyst

2 years exp. · Mumbai (AmbitionBox Estimate)
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₹1.7 L/yr - ₹3.1 L/yr

Research Analyst

3 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.7 L/yr

Senior Product Specialist

8 years exp. · Mumbai (AmbitionBox Estimate)
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₹6.1 L/yr - ₹7.8 L/yr

Project Lead

12 years exp. · Mumbai (AmbitionBox Estimate)
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₹5.6 L/yr - ₹7.1 L/yr

Team Lead Operations

6 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Senior Marketing Analyst

5 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Assistant Sales and Operations Manager

16 years exp. · Mumbai (AmbitionBox Estimate)
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₹7.4 L/yr - ₹9.4 L/yr

Email Marketer

10 years exp. · Mumbai (AmbitionBox Estimate)
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₹5.8 L/yr - ₹7.4 L/yr

Market Research Analyst 2

3 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3 L/yr

Product Operations Analyst

15 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.9 L/yr - ₹4.9 L/yr

Last Updated: 26 Oct, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for SMARTe

5.0

Rated by 2 employees for salary & benefits

Senior Software Tester in Navi Mumbai

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 08 Feb 2023
2.0
 for  Salary and Benefits

Likes

Overall good work environment. Good company for freshers. Good company for learning and skills development.

Dislikes

Need to provide more benefits. Need to approve leave policies. Need to provide satisfactory salary & benefits for old employees.

read more

Junior Research Associate in Gurgaon / Gurugram

Full Time

 · 

Marketing & Communication Department

4.0
  •  posted on 27 Jan 2022
2.0
 for  Salary and Benefits

Likes

Great organisation to begin your career with. A lot of learning opportunities. Great projects in consumer healthcare spectrum. Wide scope for knowledge about primary & secondary research.

read more

Dislikes

The salary is quite low, in accordance to work-life-balance. There are many other companies out there with way better pay scale. Might hurt your resume to work at low package. However, the learning compensates the loss of salary.

read more

Product Manager in Vadodara

Full Time

 · 

Sales & Business Development Department

5.0
  •  posted on 23 Sep 2018
5.0
 for  Salary and Benefits

Likes

It is one of the best company in Vadodara which give best support and career growth , salary, work environment and over all best. My own experience was very best in last one year...

read more

Dislikes

Liberal with employee

Senior Data Analyst in Navi Mumbai

Data Science & Analytics Department

4.0
  •  posted on 02 Jun 2020
3.0
 for  Salary and Benefits

Likes

company is providing timely salary to all its employees in such tough period also and no employee layoffs

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Dislikes

IF you are permanent employee in smarte than your salary hike rate is very low compared with new joinees

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Verification Analyst in Navi Mumbai

Bespoke VR Department

3.0
  •  posted on 09 Oct 2019
1.0
 for  Salary and Benefits

Likes

Weekends off. Mobile phones are allowed to keep it with you.

Dislikes

... is not paid as mentioned on paper they will pay way less. Nothing new to learn. Salary increments are as good as nothing. You can expect 500 rs increment on yearly basis. No pick and drop available no security provided to girls after the night shift is over.

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see more salary related reviews

SMARTe interview questions by designations

Software Tester (2)Associate Software Engineer (1)Junior Accountant (1)Senior Research Analyst (1)
View all 10 interview experiences

Know more about SMARTe Mumbai

More about working at SMARTe

SMARTe Salary FAQs

How much does SMARTe pay per year?
The average SMARTe salary ranges from approximately ₹1.9 Lakh to ₹2.8 Lakhs per year for a Web Research Analyst and ₹38 Lakhs to ₹46 Lakhs per year for a Associate Director. Salary estimates are based on 48 SMARTe salaries received from various employees of SMARTe. SMARTe employees rate the overall salary and benefits package 5.0/5 stars.
What is the highest salary in SMARTe?
The highest-paying job at SMARTe is a Associate Director with a salary of ₹38 Lakhs to ₹46 Lakhs per year. The top 10% of employees earn more than ₹17.40 lakhs per year. The top 1% earn more than a whopping ₹45.08 lakhs per year.
What is the minimum salary in SMARTe?
Minimum salary at SMARTe depends on the role you are applying for. For Research Analyst the minimum salary is ₹1.7 Lakh to ₹6.3 Lakhs per year, and for Senior Research Analyst the minimum salary is ₹2.3 Lakhs to ₹4 Lakhs per year and so on.
What is the salary package for freshers in SMARTe?
The average salary at SMARTe for freshers is ₹7.0 Lakhs per year for Research Associate.
What is the notice period at SMARTe in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 36% of the SMARTe employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 15 days or less, 28% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 25 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at SMARTe , Mumbai is INRunlock blur . Salary estimates are based on 48 SMARTe latest salaries received from various employees of SMARTe.

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