Shoppers Stop Senior Customer Service Representative Salaries by 3 Employees

0 - 3 years exp.

₹2 Lakhs - ₹2.5 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

43% less than the average Senior Customer Service Representative Salary in Retail Companies for 0 - 3 years of experience

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Salaries in different departments

Engineering - Software & QA Senior Customer Service Representative Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹2 L/yr - ₹2.4 L/yr
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Marketing & Communication Senior Customer Service Representative Salary Fresher (AmbitionBox Estimate)	₹2 L/yr - ₹2.4 L/yr

Last Updated: 16 Mar 2023

Companies similar to Shoppers Stop for Senior Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Lifestyle Senior Customer Service Representative Salary 2 - 9 years exp. (54 salaries)	₹1.3 L/yr - ₹3.1 L/yr 2% more
Future Group Senior Customer Service Representative Salary 2 - 7 years exp. (4 salaries)	₹1.7 L/yr - ₹2 L/yr 14% less
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Reliance Retail Senior Customer Service Representative Salary 4 - 7 years exp. (4 salaries)	₹1.8 L/yr - ₹3 L/yr At par
Walmart Senior Customer Service Representative Salary 5 - 6 years exp. (3 salaries)	₹2.1 L/yr - ₹6 L/yr 134% more
Future Retail Senior Customer Service Representative Salary 4 - 6 years exp. (3 salaries)	₹1.8 L/yr - ₹2.2 L/yr 12% less
Marks & Spencer Senior Customer Service Representative Salary 4 - 6 years exp. (3 salaries)	₹3.1 L/yr - ₹4 L/yr 67% more

Senior Customer Service Representative salary at Shoppers Stop ranges between ₹2 Lakhs to ₹2.5 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 3 latest salaries received from various employees of Shoppers Stop.

Experience wise Shoppers Stop Senior Customer Service Representative salaries

Last Updated: 16 Mar 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2 L/yr - ₹2.5 L/yr
2 years (AmbitionBox Estimate)	₹2 L/yr - ₹2.5 L/yr
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3 years (AmbitionBox Estimate)	₹2 L/yr - ₹2.5 L/yr

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Salary related reviews for Shoppers Stop

Team Lead in Mumbai

Other Department

1.0

• posted on 12 Jul 2020

1.0

for Salary and Benefits

Likes

...comes to help in covid...i have never seen a cheap company like shoppers stop...our salary were giving on our leaves...and store forced to join stote..person spent 10k to reach the location. Then it is told that u r terminated.. whatever the review was given...the head of the department thought this guys is not gud as per the feedback even he knows him or not...they are not aware eho js gud eho is bad....m not sad with the decision of terminating but the reason was rubbish... Company is not aware who is gud who is bad. ..will not stand up

Skill development - Excellent

+1 more

Dislikes

Company didn't help when needed

Salary - Bad

+3 more

Customer Care Executive in Panvel

Sales & Business Development Department

5.0

• posted on 23 Oct 2020

5.0

for Salary and Benefits

Likes

...agement is transparent.there is a huge cafeteria and gaming arcade for chilling.company policies are good,appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

Some seniors are belive on grouping that's why the true guy who deserve the achievements don't get them.and promotional examination issue.

Customer Service Executive

Customer Success, Service & Operations Department

5.0

• posted on 20 Sep 2018

5.0

for Salary and Benefits

Likes

...ience in this company .i am very happy because I never get any type of headache.never salary trouble. every month last day salary credited my account.culture is very good.respect of women power.creted sexually harrassement team for safety of women. Career growth fesilitties 1 year salary increase

Salary - Excellent

+6 more

Dislikes

One hour lunch and half and hour tea breaks not like west my time so overall 9 hours duty

Customer Care Executive in Hyderabad / Secunderabad

Men's Casual and Formal Department

4.0

• posted on 06 Feb 2019

4.0

for Salary and Benefits

Likes

Teammates are very helpful, nice career growth for dedicated candidates, salary will be best in the industry, work environment will be nice.

Salary - Good

+5 more

Dislikes

Based on the Unit Head the work pressure varied. Rest all good.

Department Manager in Kolkata

Full Time

Merchandising, Retail & eCommerce Department

3.0

• posted on 26 Jan 2025

3.0

for Salary and Benefits

Likes

Salary on time

Dislikes

There is huge work pressure with zero support from Unit head. Even if you are on your week off the very next day UH will make you feel that you have done some crime. There is absolutely no plan or helping hand or even minimum support from any of the snr. Colleague.

Job security - Poor

+3 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Shoppers Stop Senior Customer Service Representative Salary FAQs

How the salary growth look like for a Senior Customer Service Representative at Shoppers Stop in India?

The salary growth for a Senior Customer Service Representative at Shoppers Stop depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Representative can expect the following growth trajectory at Shoppers Stop:

Experience	Average Salary Range
Fresher	₹2.0 Lakhs to ₹2.5 Lakhs per year
2 years	₹2.0 Lakhs to ₹2.5 Lakhs per year
3 years	₹2.0 Lakhs to ₹2.5 Lakhs per year

and so on.

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Shoppers Stop Senior Customer Service Representative Salaries

Shoppers Stop Senior Customer Service Representative salary in India ranges between ₹2 Lakhs to ₹2.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Shoppers Stop latest salaries received from various employees of Shoppers Stop.

Shoppers Stop Senior Customer Service Representative salaries in India

Companies similar to Shoppers Stop for Senior Customer Service Representative

Latest annual salaries shared by Shoppers Stop Senior Customer Service Representative

Experience wise Shoppers Stop Senior Customer Service Representative salaries

Similar Designation salaries in Shoppers Stop

Salary related reviews for Shoppers Stop

Team Lead in Mumbai

Customer Care Executive in Panvel

Customer Service Executive

Customer Care Executive in Hyderabad / Secunderabad

Department Manager in Kolkata

Shoppers Stop Senior Customer Service Representative Salary FAQs

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