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Shoppers Stop

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4.1

based on 2.4k Reviews

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Mumbai
Customer Success, Service & Operations

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Shoppers Stop Customer Success, Service & Operations Department Salaries in Mumbai

based on 80 latest salaries
Designation Avg Annual Salary Open Jobs

Department Manager

3 - 13 years exp. · Mumbai (13 salaries)
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₹4.8 L/yr - ₹7 L/yr

1 job opening

Fashion Consultant

3 - 7 years exp. · Mumbai (4 salaries)
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₹1.9 L/yr - ₹3.5 L/yr

1 job opening

MIS Executive

5 - 10 years exp. · Mumbai (3 salaries)
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₹2.3 L/yr - ₹3 L/yr

Data Entry Operator

0 - 4 years exp. · Mumbai (3 salaries)
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₹0.9 L/yr - ₹2.1 L/yr

Starting your career? Discover Shoppers Stop fresher salaries in India

Customer Care Associate

1 - 5 years exp. · Mumbai (3 salaries)
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₹1.7 L/yr - ₹2.5 L/yr

Cashier

7 - 9 years exp. · Mumbai (3 salaries)
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₹2.2 L/yr - ₹2.9 L/yr

Deputy Merchandising Manager

4 - 6 years exp. · Mumbai (3 salaries)
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₹7.5 L/yr - ₹9 L/yr

Officer

5 - 6 years exp. · Mumbai (3 salaries)
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₹1.8 L/yr - ₹2.3 L/yr

Sales Executive

1 - 5 years exp. · Mumbai (AmbitionBox Estimate)
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₹1.5 L/yr - ₹2.7 L/yr

CCA

2 - 3 years exp. · Mumbai (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Team Lead

4 - 5 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.3 L/yr - ₹3.7 L/yr

Retail Operations Manager

12 - 14 years exp. · Mumbai (AmbitionBox Estimate)
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₹9.1 L/yr - ₹9.5 L/yr

Team Lead Operations

7 - 8 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.8 L/yr

Mdm Executive

1 - 2 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.7 L/yr - ₹2.8 L/yr

Cash Assistant

2 - 3 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.3 L/yr - ₹3.5 L/yr

Desktop Support Engineer L1

1 year exp. · Mumbai (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

Personal Assistant

7 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.3 L/yr - ₹3.7 L/yr

Senior Sales Associate

5 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Senior Assistant Manager

12 years exp. · Mumbai (AmbitionBox Estimate)
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₹9.2 L/yr - ₹12 L/yr

Desktop Support Engineer

4 years exp. · Mumbai (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Last Updated: 16 Dec, 2024

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Salary Discussions, Hike & Promotions
1w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Shoppers Stop

3.6

Rated by 28 employees for salary & benefits

CCA in Mumbai

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Feb 2021
3.0
 for  Salary and Benefits

Likes

Good work environment and culture.teammates are supportive and the management is transparent.there is a huge cafeteria and gaming arcade for chilling.company policies are good appraisals are fair.

read more

Dislikes

Salary was very low

Customer Service Desk Member in Lucknow

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 10 Feb 2023
3.0
 for  Salary and Benefits

Likes

Shoppers Stop is a great place to work... For insiders there are very less chances of Promotion/Appraisal, even if, they are promoted, the increment in the salary is very less For Outsiders, the appointed person will get more salary compared to the one who has been internally promoted... PERSONAL SHOPPER — Rs. 25000/month (for Outsiders who are selected as PS) PERSONAL SHOPPER — Rs. 18000/month (for internally promoted)

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Dislikes

Chances of Internal Promotion is very bleak. One always attempts to gain favour of Department Managers to get promotion in Salary and Posts There is a wider gap in the salary paid to the one who is internally promoted and to the one who is externally selected!!!! For externals the salary is awesome... For internals it's just a growth of few thousand rupees...

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Customer Service Executive

Customer Success, Service & Operations Department

5.0
  •  posted on 20 Sep 2018
5.0
 for  Salary and Benefits

Likes

...ience in this company .i am very happy because I never get any type of headache.never salary trouble. every month last day salary credited my account.culture is very good.respect of women power.creted sexually harrassement team for safety of women. Career growth fesilitties 1 year salary increase

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Dislikes

One hour lunch and half and hour tea breaks not like west my time so overall 9 hours duty

Senior Marketing Manager in Mumbai

Full Time

 · 

Marketing & Communication Department

2.0
  •  posted on 12 Jun 2024
1.0
 for  Salary and Benefits

Likes

The only good thing about the company is that they release the salary on the last working day of the month.

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Dislikes

1. No work life balance. 2. Work pressure is tremendous, and the teams are extremely lean. 3. There is Little to no appreciation for the hard work employees put in. 4. Appraisals are terrible. 5. Toxic culture and politics. 6. Favouritism at its peak. Privileges are given to select few.

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SAP Data Entry Operator in Mumbai

Full Time

 · 

Merchandising, Retail & eCommerce Department

1.0
  •  posted on 27 Apr 2024
3.0
 for  Salary and Benefits

Likes

Specific time to come to office.

Dislikes

... people have ego problem . Nikalne se pehle hi new member join karwaya jata hai. Kaam bahot karwate hai par salary jyada badi nahi diya jati. Manager ki galti bhi data entry operator per ya phhir junior per thok dete hai. So please join karne se pehle bahot thinking se. Aana.

read more
see more salary related reviews

Shoppers Stop interview questions by designations

Department Manager (25)Customer Care Associate (10)Fashion Consultant (5)Receiving BAY Incharge (3)
View all 97 interview experiences

Know more about Shoppers Stop Mumbai

More about working at Shoppers Stop
golden leaf award

#14 Best Large Company - 2021

golden leaf awardgolden leaf award

#2 Best Large Retail Company - 2021

golden leaf award

Shoppers Stop Salary FAQs

How much does Shoppers Stop pay per year?
The average Shoppers Stop salary ranges from approximately ₹0.4 Lakh to ₹1.5 Lakh per year for a Shop Keeper and ₹35 Lakhs to ₹52.1 Lakhs per year for a General Manager. Salary estimates are based on 80 Shoppers Stop salaries received from various employees of Shoppers Stop. Shoppers Stop employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in Shoppers Stop?
The highest-paying job at Shoppers Stop is a General Manager with a salary of ₹35 Lakhs to ₹52.1 Lakhs per year. The top 10% of employees earn more than ₹13 lakhs per year. The top 1% earn more than a whopping ₹37.43 lakhs per year.
What is the minimum salary in Shoppers Stop?
Minimum salary at Shoppers Stop depends on the role you are applying for. For Customer Care Executive the minimum salary is ₹1.2 Lakh to ₹3.5 Lakhs per year, and for Sales Executive the minimum salary is ₹1 Lakh to ₹4.8 Lakhs per year and so on.
What is the salary package for freshers in Shoppers Stop?
The average salary at Shoppers Stop for freshers varies from ₹1.5 Lakh to ₹2.3 Lakhs per year for Retail Sales Associate and ₹4.1 Lakhs to ₹5.5 Lakhs per year for Department Manager.
What is the notice period at Shoppers Stop in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 41% of the Shoppers Stop employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 2 Months, 31% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 76 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Shoppers Stop , Mumbai is INRunlock blur . Salary estimates are based on 80 Shoppers Stop latest salaries received from various employees of Shoppers Stop.

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