Shipsy Senior Customer Success Manager salaries in India (Updated 2025)

Likes

Shipsy provides a good learning curve to grow in career & provides an engaging work environment in office with daily snacks & weekly fun activities to keep the office eniv lively.

Dislikes

Can re work on the office infra as more people are joining & office space can be worked on

Likes

Always attempting to be better than the current process

Dislikes

No idea of the path ahead, and not even ready to listen to others. The management needs to delegate certain items, everything cannot routed by the CEO. Hence, there needs to be trust and faith from the top

Likes

Shipsy has open door policy everyone is easily reachable. Policies & flexibility is good here to work. People here are helpful and work at office is fun with good learning

Dislikes

Work life balance needs to be managed

Likes

1. Work Environment: The company fosters a positive and inclusive work environment. Colleagues are supportive and collaborative, creating a sense of camaraderie that enhances productivity and teamwork. 2. Company culture: The company has a strong and well-defined culture that promotes openness, transparency, and respect. Employees feel valued and appreciated for their contributions, and there is a shared commitment to the company's mission and values. 3. Management Style: The management style is empowering and encourages employees to take ownership of their work. Managers provide guidance and support while also allowing autonomy and creative freedom, which boosts morale and motivates individuals to excel. 4. Growth Opportunities: The company is dedicated to the professional growth and development of its employees. There are ample opportunities for learning and skill enhancement through training programs, workshops, and mentorship initiatives. Internal promotions are also encouraged, allowing employees to advance their careers within the organization. 5. Work-Life Balance: The company recognizes the importance of work-life balance and implements policies that support it. Flexible work arrangements, such as remote work options or flexible hours, are available, enabling employees to maintain a healthy equilibrium between their personal and professional lives.

Dislikes

1. Fast-Paced Environment: The company operates in a fast-paced industry, which can sometimes lead to high workloads and tight deadlines. However, this dynamic environment provides an excellent opportunity for personal and professional growth, as employees are constantly challenged and exposed to new experiences that can sharpen their skills and capabilities. 2. Communication Channels: There may be room for improvement in the company's communication channels, especially regarding the flow of information across different teams or departments. However, the company actively seeks feedback and implements strategies to enhance communication, such as regular team meetings or the introduction of collaborative tools.

Likes

Fun work culture and invaluable support from colleagues and seniors

Dislikes

only a few employees from same department are called for WFO with strict policy and rest are working from home, this leads to disparity.