Classplus Senior Customer Success Manager salaries in India (Updated 2025)

Likes

Terrible job .. No salaries on time ..(7th of every month and they hold your FnF) Worst culture .. Seniors are not capable and educated they teach some educated person.. HR's support worst (All the likes are dislikes)

Dislikes

Everything about salary , FnF work culture , no reliving letter , no HR support , And not a single support from seniors .....

Likes

Once you resigned, they will not give your salary and travel reimbursement. And they will say if you work in the same industry we will file a case on you. Apart from that they make you fraud. Pathetic service and company..

Dislikes

They only listen to some of their folks.. everything is bad and even worst.

Likes

The company primarily focuses on hiring freshers and a younger workforce, aiming to manage costs effectively. It operates with a "LALA company" mindset, closely monitoring every expense, even those directed toward client relationships for business growth. Despite this, the office culture is vibrant due to the youthful crowd, creating a positive atmosphere. The workspace is well-maintained, offering a decent and comfortable environment. Additionally, the office is conveniently located in Noida Sector 3, with excellent connectivity, being close to the Sector 15-16 metro stations.

Dislikes

...'re a mid-career professional earning over 10 lakhs, think twice before joining. You'll need to justify every rupee of your salary, probably on a monthly report with pie charts. The founders have their exclusive "inner circle" of 10-12 favorites who’ve been around since the early days. These folks get promotions, fat bonuses, and a red carpet. The rest? Well, they’re left with breadcrumbs in the name of salary hikes and benefits. As for the Diwali bonus—prepare to be thrilled by a heartwarming email and a box of expired sweets sourced from the admin's budget-friendly vendor. With dreams of an IPO shining bright, the company’s current strategy for profitability includes layoffs—because nothing says "growth" like trimming the workforce!

Likes

Learn how to select the next employer.

Dislikes

1. Disguised Unemployment 2. No working Process 3. Offer Higher Salary to Tier I and II college employee and less salary to those below Tier I and II 4. Work culture is very bad 5. Force to work after office time (as such they called Work-Life Balance) 6. Manager's behavior is not good. 7. Have less focus on Testing Side. 8. Offered Permanent WFH, but now call office forcefully

Likes

Company should be the benchmark for other organisations and they should learn from classplus that how they treat their employees and what kind of company culture boosts the employee spirit, I admire everything what classplus has in every other organisations.

Dislikes

6 days working structure