Shell Customer Service Advisor salaries in India

Likes

Large organisation / big brand Diverse business and people Good pay on paper Work life balance - depends on role or project to project

Dislikes

No vision in IT, leaders/managers are merely postman. Your growth and job security is 100% dependent on your leaders and 0% on work quality you deliver. I have seen absolute poor performers getting promoted and very good performers struggling to keep job during frequent reorgs. Lot of care / safety / people Dev only in powerpoint slides. They don’t act what they preach.

Likes

I think Shell is one of the best company in the world where you can upskill and improve yourself in every aspect. Company work culture and Policy for employee is very attractive. They really care for employee wellbeing and here Policy is not only on Paper. There is good work life balance in this company.

Dislikes

Salary structure they can improve. But they are giving good as per Market standard. But they can pay good salary to employees who deserve.

Likes

Culture and respect for people

Dislikes

...tly if continuous re-organisation happens and time taken for reorg is that long. Potential salary decrease for indian employees by salary restructuring exercise, this is very unique seeing the inflation in india.

Likes

Hey Shell, you are not an IT company.. you don't promote New technologies, ideas.. you are just a bunch of oil and gas workers who can work in excel

Dislikes

Either don't take contractors at all or just don't sacrifice them in the name of cost cutting

Likes

Work life balance is good On some point employee centric company Some people are very nice and supportive There are couple of benefits like travelling in business class and term insurance which are good and worth mentioning it. Flexible on timing, but given the ongoing chances not sure how long will it stay same Concerned about female employees and very beneficial

Dislikes

Alot after so many reorganization. Work culture is getting worse day by day since they hired left and right without considering their key criteria Lot of favouritism and in the name of networking they are making you bootlicker If you have references (network) then you can grow irrespective how bad or good are you in your job role and skill set Double standards on promotions Anything related to finance is made too complex so that you can’t understand even your pay slip is confusing Worst insurance - amount is too less Literally not using the cutting edge technologies just publishing it Core values degraded In the name of diversity inclusion, they are hiring female candidates without considering skill set, i support woman empowerment but doesn’t mean you remove fair platform Don’t get fooled with big CTC, you don’t get everything I know people think of Shell and think big organzation with good package but this is not the case now atleast for technical roles. Shell used to be employee centric and charming company now it lost all the charm and become typical service based company with pathetic attitude. Shell is master of disguise, they know how to market and lure people but reality is different now so be cautious before joining . Once you get then you are trapped. Rest choice is yours