Shaadi.com Mumbai Customer Service Executive Salaries by 7 Employees (Updated 2025)

0 - 3 years exp.

₹2 Lakhs - ₹4.2 Lakhs

Avg. annual salary

Monthly In-hand Salary

At par with the average Customer Service Executive Salary in Internet Companies for 0 - 3 years of experience

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Last Updated: 17 Mar 2025

Companies similar to Shaadi.com for Customer Service Executive in Mumbai

Shaadi.com Customer Service Executive Salary

0 - 3 years exp. (7 salaries)

₹2 L/yr - ₹4.2 L/yr

Company name	Avg Annual Salary	Open Jobs
Hermes I Tickets Customer Service Executive Salary 2 - 5 years exp. (3 salaries)	₹2 L/yr - ₹2.4 L/yr 27% less
Teleperformance Customer Service Executive Salary 0 - 6 years exp. (1k salaries)	₹1 L/yr - ₹6 L/yr 7% less	17 job openings
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Tech Mahindra Customer Service Executive Salary 0 - 7 years exp. (374 salaries)	₹1 L/yr - ₹7.4 L/yr 11% more	2 job openings
Athena BPO Customer Service Executive Salary 0 - 5 years exp. (307 salaries)	₹1 L/yr - ₹3.5 L/yr 31% less
Concentrix Corporation Customer Service Executive Salary 0 - 6 years exp. (292 salaries)	₹1 L/yr - ₹6.8 L/yr 7% more

Customer Service Executive salary at Shaadi.com ranges between ₹2 Lakhs to ₹4.2 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 7 latest salaries received from various employees of Shaadi.com.

Experience wise Shaadi.com Customer Service Executive salaries in Mumbai

Last Updated: 17 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
1 year (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.4 L/yr
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2 years (3 salaries)	₹2.4 L/yr - ₹4.2 L/yr
3 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.6 L/yr

Similar Designation salaries in Shaadi.com

Sales Executive Salary

(8 salaries)

₹1.92 L/yr - ₹4 L/yr

Senior Customer Service Executive Salary

(4 salaries)

₹2.5 L/yr - ₹3.3 L/yr

Customer Support Executive Salary

(3 salaries)

₹2.5 L/yr - ₹3.5 L/yr

Customer Service Officer Salary

(3 salaries)

₹2.2 L/yr - ₹3.8 L/yr

Salary related reviews for Shaadi.com

1.0

Rated by 2 employees for salary & benefits

Data Engineer in Mumbai

Full Time

Data Science & Analytics Department

1.0

• posted on 07 Nov 2023

2.0

for Salary and Benefits

Likes

Nothing as things are going right now

Dislikes

Almost everything the culture, team environment, work life balance, salary and appraisal and promotions, perks everything is trash specially the data science team led by few oversmart and overconfident people who treat employees as resources rather than human

Salary - Poor

+5 more

Senior Manager Hrbp in Mumbai

Full Time

Human Resources Department

2.0

• posted on 27 Aug 2023

4.0

for Salary and Benefits

Likes

The Product and Tech Team have great people who are fun to work with. Salary comes on time and appraisals are decent. There's great work-life balance for non Sales Teams, the Corporate Office has pretty corners and festivals are celebrated with great fervour.

Salary - Good

+2 more

Dislikes

There's no employee benefit, policies are regressive, HR is ineffective and hostile towards employees more often than not, there's little scope to learn outside the Product org.

Skill development - Bad

+2 more

Manager in Mumbai

Full Time

Marketing & Communication Department

2.0

• posted on 16 Jun 2023

3.0

for Salary and Benefits

Likes

Pay is fine. That's all.

Dislikes

1. The work-style, your work will be appreciated only if you are a suck up to your team leads 2. The management style of top level; leadership team and everyone are only working to impress one guy who features on Shark tank, no one is working towards their users lol 3. The HR team is also a bunch of women lead by a male working towards fun fridays only, no one gives a damn about the employees working health or mental conditions

Skill development - Bad

+3 more

Senior Product Advisor in Ahmedabad

Retail Sales Department

2.0

• posted on 12 May 2021

2.0

for Salary and Benefits

Likes

The only one thing I liked about it that is salary, people always receives salary on 1st date of the month, and that is so good.

Dislikes

Company's policies for sales people are so bad, and people are so much unprofessional in behavior and worthless. There are many things to explain but let it go, they don't recognize all these are things, they just look for business weather it's ethical or non ethical.

Salary - Poor

+6 more

Lucknow in Hazatganj, Lucknow

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 02 Sep 2022

5.0

for Salary and Benefits

Likes

The only good thing for this company is they give you salary on time

Salary - Excellent

Dislikes

They make you work as a poor labour. Every day they make you realise that you do nothing in this life after leaving this company. Inke liye jitna sale kro utna cum hai. Not even give you weekoff , leave ka tho bhul jao. Floor pr gamdi language se baat krna , apne employee ko abuse krna. Overall mental health kharab krni hai tho shaadi.com chale jao .

Skill development - Poor

+4 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Shaadi.com Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Shaadi.com in Mumbai?

The average salary of a Customer Service Executive at Shaadi.com in Mumbai typically ranges from ₹2.0 Lakhs to ₹4.2 Lakhs per year, depending on experience (from Fresher to 3 years).

The top 10% of Customer Service Executive in Mumbai at Shaadi.com earn more than ₹4.1 Lakhs per year, and the top 1% earn over ₹4.2 Lakhs per year. Customer Service Executive Salaries at Shaadi.com can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 7 Shaadi.com employees in India.

What is the estimated take home salary of a Customer Service Executive at Shaadi.com in Mumbai?

The estimated take-home salary of a Customer Service Executive at Shaadi.com in Mumbai typically ranges from ₹22,386 to ₹23,864 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹4.2 Lakhs per year for employees with experience ranging from Fresher to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 7 salaries received from various employees of Shaadi.com. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Shaadi.com for Customer Service Executive in India?

Tech Mahindra	₹1.0 Lakhs to ₹7.4 Lakhs per year
Concentrix Corporation	₹1.0 Lakhs to ₹6.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Shaadi.com, depending on the role and experience level.

What is the salary of a Customer Service Executive in companies similar to Shaadi.com in Mumbai?

The salary of a Customer Service Executive at companies similar to Shaadi.com in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Teleperformance	₹1.0 Lakhs to ₹6.0 Lakhs per year
Hermes I Tickets	₹2.0 Lakhs to ₹2.4 Lakhs per year
Athena BPO	₹1.0 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Executive at Shaadi.com in Mumbai?

The salary growth for a Customer Service Executive at Shaadi.com in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive in Mumbai can expect the following growth trajectory at Shaadi.com:

Experience	Average Salary Range
Fresher	₹2.5 Lakhs to ₹3.2 Lakhs per year
1 year	₹2.6 Lakhs to ₹3.4 Lakhs per year
2 years	₹2.4 Lakhs to ₹4.2 Lakhs per year
3 years	₹2.9 Lakhs to ₹3.6 Lakhs per year

and so on.

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Shaadi.com Customer Service Executive Salaries in Mumbai

Shaadi.com Customer Service Executive salary in Mumbai ranges between ₹2 Lakhs to ₹4.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Shaadi.com latest salaries received from various employees of Shaadi.com.