Schaeffler India Senior Customer Service Executive salaries in Pune

Likes

Company is fully personal relationship oriented. During Covid-19 there was pay cut through pain sharing method (personal leave deducted) and work from home option was given for possible employees. HR decision were taken from central HR team. Apprisal for the previous year was cut and can't expect for this year also.

Dislikes

Company culture would have been more process oriented and not person dependent. Trying to be flexible to customer demand Skipping the development process and squeezing the Internal team is Not good and it largely affects the work life balance and employees relationship.

Likes

Only salary and benefits are good

Dislikes

Hopeless working culture. People having 15+ yrs of experience with 0 knowledge. And have Ego on the 7th floor. Diploma holders became manager by favouritism and do micro management. No planning only fire fighting. These all things are only applicable for Savli plant. In general schaeffler is Excellent organisation.

Likes

Technical Exposure is good here . Good Training provided to new joiners . Salary is competitive wrt teir 1 automotive companies.

Dislikes

Management is never in the favour of WFH . Some employees are hired at good positions , although they don`t seem to deserve it . HR department is useless , un-responsive and careless .

Likes

Salary and job security is good

Dislikes

Poor culture. Politics runs throughout the structure, no inclusivity for people from outside. Most of people managers would not let others go ahead. The culture is built so that the company and people are the last priority.

Likes

Work culture, work life balance, better opportunities inside organisation for job change, new policies under experimental basis like hybrid working permantly, job rotation. Supportive and approachable senior management, worked with Schaeffler Hosur location business customer centric team

Dislikes

Poor growth plan for middle management, inequality in responsibility/work vs compensation.