SBS Service Desk Analyst salaries in India

Likes

There is nothing good in this company. It appears good when you just join the company. Then the management shows their true colors to you

Dislikes

...able on the internet were given to do self-learning. No investment in training). The company holds my three months' salary without any prior information and then if you request early release they will large penalty amount from you. These companies should be banned from India. They are so cheap that they even asked for laptop bags on LWD. My entire journey has been hell. I know many people are struggling to do their jobs there.

Likes

... company culture is nice. Hard work is appreciated with rewards and recognition. Fair salary hikes based on your performance. Management is very good. Meaningful work on very big project in banking and finance domain. Job security

Dislikes

Not much opportunities to learn technologies and tech stack is fairly older. Due to lack of technical documentation learning curve is steep for new joiners. Less number of leaves.

Likes

Good work life balance. Competitive Salary and Benefits. Job security.

Dislikes

Poor appraisal and promotion process. Internal Politics Poor Management Very rigid and arrogant management people Very less client facing roles No Promotion at mid-senior level Old technology stack and zero learning

Likes

The salary which you get monthly which has no delay ever, even in covid duration and also when there was the ransomwar cyber attack in Oct 2020.

Dislikes

In 2021 Feb, I worked in the Pune office located at SB Road. The infrastructure is not at all upto expectations. The pantry is gross and the good provider is just a local guy with terrible hygiene habits. The building has a a hazardous elevator which you have to use at your own risk. I worked on a desktop with 8GB RAM for almost 1.5-2yrs wherein others had their toys of choice. Never got a VM to work upon which is a necessity in SBSI without which you can't breathe. They use SVN, JSPX, JSP, XML, Spring Web Flow, Maven, Intellij, Tomcat, React, Redux, Java, Jira. There's a huge partial play between Pune and Noida wherein Noida is always favoured since it's the old acquisition and Pune is a new one. I'd say if ur ready to gamble your lattest cutting edge tools, technologies and all ur sharpened skillset for money then u can surely join this org. As a Backend developer, if you work on a new task/enhancement there should always be a new feature branch where a dev. can work with all the freedom he requires but that's not the case here which is surprisingly insane as per the industry standards. There's a single product named Cassiopae which is being built using above mentioned technologies and which is super legacy wherein they have their own custom framework which you cannot modify. The processes followed are not employee/developer friendly. I didn't understand one thing, if you have purchased a licensed of JIRA and if it's highly customisable, inspite of that we have to attach additional Excell Sheets like Time consumed for a Bug(JiRA), code review excell sheet, the required time estimate excell sheet. Almost like a data entry job here which is naive. I won't take names, but the people with huge experiences and dependency are certainly rude, unhelpful and unsupportive at critical & crucial times of work. No provisions for gym, sports or any extra activities for employees welfare. Only few activities wherein you are forced like a kid to participate as if it's a school.

Likes

Not much to appreciate.

Dislikes

There is no 360 degree survay to rate managers, so they do whatever they want. So much micromanagement with no appreciation no matter how much work you do. You will be judged from day one and the older employees will criticise you like “ I can do this in 2 hr”, direct attack on your psychological safety. Overall a ver bad experience with sofa.