SBI Cards & Payment Services Customer Care Consultant Salaries by 3 Employees (Updated 2024)

0 - 6 years exp.

₹1.1 Lakh - ₹5 Lakhs

Low Confidence

Salary of majority employees

11% less than the average Customer Care Consultant Salary in Financial Services Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Consultant Salary 2 - 6 years exp. (AmbitionBox Estimate)	₹1.1 L/yr - ₹5 L/yr
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Finance & Accounting Customer Care Consultant Salary Fresher (AmbitionBox Estimate)	₹1.3 L/yr - ₹1.5 L/yr

Last Updated: 31 Mar 2023

Companies similar to SBI Cards & Payment Services for Customer Care Consultant

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Care Consultant Salary 0 - 3 years exp. (4 salaries)	₹2.1 L/yr - ₹2.8 L/yr 1% less
Kotak Mahindra Bank Customer Care Consultant Salary 0 - 3 years exp. (3 salaries)	₹1.8 L/yr - ₹2.7 L/yr 11% less
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American Express Customer Care Consultant Salary 4 - 5 years exp. (3 salaries)	₹6.3 L/yr - ₹6.5 L/yr 155% more
State Bank of India Customer Care Consultant Salary 0 - 5 years exp. (4 salaries)	₹0.9 L/yr - ₹2 L/yr 36% less
Tech Mahindra Customer Care Consultant Salary 0 - 4 years exp. (57 salaries)	₹1.4 L/yr - ₹3.7 L/yr 14% less

Customer Care Consultant salary at SBI Cards & Payment Services ranges between ₹1.1 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 3 latest salaries received from various employees of SBI Cards & Payment Services.

Experience wise SBI Cards & Payment Services Customer Care Consultant salaries

Last Updated: 31 Mar 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.3 L/yr - ₹1.6 L/yr
2 years (AmbitionBox Estimate)	₹1 L/yr - ₹1.3 L/yr
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6 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr

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Salary related reviews for SBI Cards & Payment Services

Customer Care Executive in Indore

Customer Success, Service & Operations Department

4.0

• posted on 30 Jan 2022

3.0

for Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year. Are I

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2 year before which you cannot resign. On the job traning is given to new joinees.

Sales Executive in Odisha

Innov pvt ltd Department

5.0

• posted on 07 Feb 2022

5.0

for Salary and Benefits

Likes

...ork environment and culture. There is a huge cafeterria and gaming for chilling. Company policy are good, appraisals are fair and they give salary hike and bonus every year. But this process not available because complete soon but ni hike salary no bunus so

Dislikes

There is a lot of politics and the management doesn't adress our issues salary is decent but career growth is zero.

Sales Executive in Ernakulam

Credit Card Sales Department

1.0

• posted on 26 Feb 2022

1.0

for Salary and Benefits

Likes

The worst company ever.. and they are fraud they are cheating the candidates in the name of salary fraud there is no job security no benefits ntng

Dislikes

No salary they are cheated in the name of package and there is no attendance they are fraud

Customer Service Associate in Chenaie

Sales & Business Development Department

5.0

• posted on 07 Jul 2021

5.0

for Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Team Lead in Jabalpur

Finance & Accounting Department

5.0

• posted on 20 Jul 2019

1.0

for Salary and Benefits

Likes

I do not feel like a job secured in this company because it is a third party pay roll pay. I have to go to the roll

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

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a technical project manager

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Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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SBI Cards & Payment Services Customer Care Consultant Salary FAQs

What is the notice period for Customer Care Consultant at SBI Cards & Payment Services?

According to AmbitionBox, 100% of the SBI Cards & Payment Services Customer Care Consultants reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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SBI Cards & Payment Services Customer Care Consultant Salaries

SBI Cards & Payment Services Customer Care Consultant salary in India ranges between ₹1.1 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 SBI Cards & Payment Services latest salaries received from various employees of SBI Cards & Payment Services.