Sathya Agencies Customer Service Manager salaries in India

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

The Working Environment and the High Authority support to employees.

Dislikes

Politics, i went to training for naidupeta branch in sullurpeta branch I stepped in with lot of expectations like my life will settled here, i will get a good future with this, but after joining it went in different way. My Manger discourages me everytime, Sometimes he behaves like i want to drop out from job. Even though training period after 21 days , i messaged him i drop from job,hia 1st reply is *As ur wish* can any employee likes to work under the manager who behaves like discourages us? Finally i came out from that place with dissatisfaction and an incomplete goal. Sullurpeta manager much better than Naidupeta manager.

Likes

I worked there for 2 1/2years.. Very safety first environment for the employees..

Dislikes

Company concentrate on both sales and service but manager only have concentrate in sales not give service support for the crm person..

Likes

Manager is good any other issue supported to me and help full to work...manager guidance very use full to all worker's... SATHYA IS SUPER AND WONDERFULL... i am full satisfy my work in lovely sathya....Thank you {MD SIR🙏} AND GM SIR AND DGM SIR 🙏🔥🔥❤️❤️... MISS YOU SATHYA AGENCIES 😔😔

Dislikes

Agm issues talk to me bad words....very poor agm sakthivel sir....VNB1 BRANCH Lady cashier soniya...very wost Lady 😡 Agm is very very worst...in VNB1 branch... ALL problem came cashier soniya... Agm sir told me leave work to me... KINDLY CALL ME I EXPLAIN U SIR ALL DETAILS... I WANT TO WORK NEED AGAIN pls support to me md sir 🙏 ....😔😔 THANK YOU SIR,, LOVE YOU SATHYA AGENCIES,, MISS YOU SATHYA,,

Likes

MD is good and Generel Mnager also good Supportive...

Dislikes

Sr DGM is very worst and company will not depends on People ,Organisatio need to be Boundd Structure...thenk you If your giving opportunity will be join again....i will be part of for future development