Sanda Group Customer Service Associate salaries in India

Likes

Nothing

Dislikes

1. Compensation and Work Hours: The company is a joke when it comes to pay. The company fails to provide increment or promotion even after employees have completed their tenure. Despite your loyalty and hard work, you’re left high and dry with stagnant pay. What’s worse ,they advertise 11am to 8pm working hours but expect you to stay until 9 pm to 10 pm daily without paying for those extra hours. They’re essentially stealing your time. 2. Zero Work Life Balance: They claim to be a “family”, but that’s a lie. They invade your personal life, pressured you into working into excessive hours, and don’t care if you have life outside the office. Expect to eat lunch at your desk and have every minute of your break time scrutinised. 3. Management and Workplace Culture: The work environment is a toxic dump. The manager is rude, demeaning, and threats employee with termination over smallest errors-without any warnings. Management practices are stuck in dark ages, and the CEO is rarely in the country and oblivious to what’s really happening.They just believe whatever nonsense the manager feeds them. 4. Privacy and Work Conditions: Privacy is non-existent here. One of the most shocking violations occurred when the manager secretly accessed an employee’s personal chats that were mistakenly logged on a work desktop. This invasion of privacy led to the employee being fired simply for discussing company issues with family. Such behaviour shows a blatant disregard for employee rights and privacy. If you think you’ll have the option of work from home, think again. They’ll force you to come in just to make your life miserable. 5.Micromanagement and Resource Allocation: Micromanagement is rampant. The company doesn’t just oversee your work-they suffocate you with constant nagging and interference. They also cut costs by releasing employee and then dump the additional workload on the remaining employees, making an already bad situation worse. 6. Poor Quality and Client relations: The product is disaster. It’s riddled with bugs, and client are turning their back because of it. The frustration of the CEO and manager over their failure is taken out on employees, who are left to deal with the fallout. In short, this company is a nightmare, a toxic pit where employees are unpaid, overworked and disrespected. Avoid this company unless you’re eager to be exploited and mistreated.

Likes

Helpful colleagues

Dislikes

...s who always insults employees Late working hours Working on old technology Undeserving salary

Likes

...telligent team in sanda. The bosses are good .. no issues with office timing .. always salary on time and no deduction due to late comming . Flexible office hours . the boss ajit patel is not easy to work with. Nevertherless you willl learn many things through him through his great experience . He keeps giving chances and understand the employees potential .. if u have it .. you will do well .. workingenviorment is good. No time pass .. over all experience was gooooood.

Dislikes

Slow in terms of project managent ... product management ...

Likes

Flexible timings you can come whenever you want before the shift starts and you can leave whenever you want after the shift ends. Flexible breaks you can take breaks as long as you want but up to an hour.

Dislikes

1-Flexible timing monitoring: Time logging occurs when you enter an exit office. 2-Lack of actual flexibility: Despite logging, there is no real flexibility. 3- Strict start uncertain end: Ships start at fixed time, but end time are not fixed. Often resulting people are working 14 to 15-hour in a day. 4- Absence of dedicated canteen: no separate canteen employees eat in the conference room. 5- Rigid lunchtime: lunchtime is fixed by the company not based on individual hunger. 6- inconsistent Air conditioning: AC is frequently turned on and off to the to save cost, leading to uncomfortable temperature. 7- Limited washroom facilities: only two washrooms are for 100 people with restrictions on tissue paper usage. 8- Uncomfortable furniture: chairs are uncomfortable and broke and desks are small and cramped. 9-Noisy surroundings: mixing IT and call center staff results in noisy work environment. 10- Poor quality coffee: the coffee served is of low quality with old and Malfunctioning machine.

Likes

1.Despite above all below challenges the salaries constantly paid on time providing some stability amid the chaos. 2. Fortunately there are supportive teammates who counter balance negative attitudes and behaviors exhibited by certain individuals within the company

Dislikes

1. Mannerless managers constantly insult employees showing a lack of appreciation and respect for their contributions. 2. The company operates with a culture where employees are disposable as they can be kicked out at any time without consideration 3. Company politics act with the toxicity of the work environment making it even more challenging for employees to thrive.