Salesforce Technical Support Agent and Customer Support Agent salaries in India

Likes

learning wise it’s good. we get enough opportunity to learn new stuffs. Get chance to work with very talented team.

Dislikes

...esources direct from market. for internal resources this academy has been setup. salary whatever you get while joining is good after that they won’t give any good numbers.

Likes

Salary and nothing else.

Dislikes

No work life balance, now they have reduced the salary, no remote work option, no offices in pune for support, no fair promotion, not at all feels like a product company but it feels more like a bpo now.The above views are from perspective of a support egg. Other profiles may have a different experience.

Likes

Pay is good, wellbeing reimbursement along with free food.

Dislikes

Their leadership and upper management. Also there is so much of unnecessary team politics. And the work is very redundant, nothing much to learn in analytics side of Salesforce. Just keep completing those stakeholders requirements without knowing why are we doing it.

Likes

The facilities they provide for their employees are exceptional. They have designated salary ranges for each position. If you get a role, they will offer you compensation within that range, regardless of your current package.

Dislikes

Getting promotions can be extremely difficult. Your total years of experience hold little value. If the interviewer likes you, you might secure a high position with minimal experience. Conversely, if the feedback is unfavourable, you might end up in a low position despite having extensive experience.

Likes

There is no other company i feel that provide benefits and salary like salesforce. There is work life balanced in company. Company values for their employee

Dislikes

I feel it's very challenging to get promoted in this company