Sakon Customer Success, Service & Operations Department Salaries in Chennai

Likes

Exposure on working with many US clients.

Dislikes

Sudden change in HR policies affecting most employees. No benefits apart from salary and few other things. In recent few years company has moved away from being employee centric.

Likes

It's a good place for beginners, but if you're looking for some long term goals here you need to think twice before that. Because the growth rate is very slow.

Dislikes

Salary is not satisfactory as per role even though the growth rate is very slow.

Likes

The only thing to like about Sakon is its client base.

Dislikes

... out to some one else and this way almost all your issues will not be solved. 3.Company Policy: They have started bringing half cooked new policies which will make you loose a part of your salary, they have very stupid and vain policies like if you have missed to apply attendance for a week let's say mon to fri and then you won't be able to apply that on coming Monday and your pay will be deducted and never reverse the LOPs. Optional leave policy is also very stupid They would themselves make some new new policies and then realise some points and they keep changing them every now and then without any senses Leave counts given are very less. They have no employee benefit aur engagement policies They ask for your confidential feedback and then complaint about it your manager. 3.Pay : The pay range is very low and unbalanced. They find people who for some or the other reason agree to the low pay scale and lure them to provide good appraisals but when the time comes for appraisals sorry to say but you will be fooled again my friend they would want to do negligible increase in pay and give insane unbelievable reasons. The cost cutting is some much that they would cut the annual meets for consistent 2-3 years and fool you that it's rescheduled but it's never scheduled again. They would put softwares to spy you 24*7 and you need to explain your inactivity for even 15-20 mins 4.Gadgets and devies : They can't even afford laptops they will give you used rented laptops. 5.Bonus/incentives: No more how hard you work they only appreciate and highlight there favourites and even when you receive Client appreciations they do have any incentive policy for your motivation but they will keep fooling you that there are starting with performance based incentive very soon. 6.Office : The office is very normal and small and cannot occupy all there employees and this is the reason for Work from home or hybrid office visits. They do not have canteen or mess or games. 7.Birthdays/Weddings/Farewell : Company doesn't care about any of these rather you and team will have to contribute the amount to celebrate all these for your team mates. 8.Training: Since most of the experienced resources have left, now the training is also hampered and the trainers are such that they have stopped working and have less ground level basic knowledge so they discuss their doubts with the colleagues 10 mins before the session and lie about the work completion. Many more feedbacks are still left to be shared.

Likes

Nothing to like about.. They will lure you to join because it is working from home and soon they will ask you to start working from office as that's the only benefit this company can give.

Dislikes

...till they have some benefits. No overtime allowance. Shift allowance is peanuts. Salary bracket is not same for all employees. They fool you around with salary too. For a same profile one is getting 4 LPA and the other is getting 8 LPA. And for a higher position they are giving 7 LPA.. makes no sense.

Likes

Work from home option was given to the employees. Other than this, nothing is good.

Dislikes

... tell you this is the hike you'll get, no one cares to actually give the review. Salary growth is not there, there will not be growth in skills as well. Very monotonous job with less salary. You'll get extra work responsibility but with reality less salary.