Sakon Interview Questions and Answers

Q1. Tell about the roles and responsibilities of the current job.
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Q2. Tell about your qualifications and skills
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Q1. Tell about the roles and responsibilities of the current job.
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Q2. Tell about your qualifications and skills.
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Q1. Salary negotiation
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Q1. What is your previous experience in customer management, and what skills have you developed in that area?
Ans. 
I have extensive experience in customer management, focusing on communication, problem-solving, and relationship-building skills.
• Developed strong communication skills by regularly interacting with clients to understand their needs and provide tailored solutions.

• Enhanced problem-solving abilities by addressing customer complaints and resolving issues efficiently, leading to a 20% increase in customer satisfaction.

• Built ...read more
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Q2. How should one handle customer escalations to regain their confidence?
Ans. 
Addressing customer escalations requires empathy, clear communication, and effective problem-solving to rebuild trust.
• Listen actively to the customer's concerns without interrupting, showing that you value their input.

• Acknowledge the issue and empathize with the customer's feelings, e.g., 'I understand how frustrating this must be for you.'

• Provide a clear explanation of the steps you will take to resolve the issue, ens...read more
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Q1. Tell me about yourself
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Q2. Share you experience
Ans. 
Experienced Senior Data Analyst with a strong background in data visualization, statistical analysis, and business intelligence.
• Led a project to analyze patient data, improving treatment plans by 20%.

• Developed interactive dashboards using Tableau, enhancing data accessibility for stakeholders.

• Utilized SQL for data extraction and manipulation, streamlining reporting processes.

• Conducted A/B testing for marketing campaign...read more
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Q1. The first round was to test communication skills, introduce in front of the panel, and scenario-based questions. checking analytical mindset.
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Q2. Brief yourself, scenario based questions asked.
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Q1. Networking-related basic questions. Database questions. basically, Everything will ask you based on what you have mentioned in the resume. be nicely prepared and be confident about your resume.
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Q2. What is a network? what is router(modem)? What is VOIP? w
Ans. 
A network is a group of interconnected devices that can communicate with each other. A router is a device that forwards data packets between computer networks. VOIP stands for Voice over Internet Protocol, a technology that allows voice communication over the internet.
• A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another for sharing data and resources.

• A...read more
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Q3. Scenario-based question call flow for Pune to USA?
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Q4. What is a VPN?
Ans. 
A VPN, or Virtual Private Network, is a secure network connection that allows users to access the internet privately and securely.
• Encrypts data to ensure privacy and security

• Masks user's IP address to maintain anonymity

• Allows access to restricted content or websites

• Commonly used for remote work or accessing public Wi-Fi securely
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Testing your communication skill and confidence.

Q1. It was related to your resume.
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Q1. Whatever I had done in my previous job, like tools I used and how I done my work.
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Q1. With same question which was asked in round 3
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Q1. Package discussion
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Q1. Domain knowledge check.
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Q1. Experience and knowledge check.
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Q1. Salary negotiation
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